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Restauranteur Apprenticeship SMOKEY'S SHACK LTD

Earn while you learn how to manage the essentials of managing a restaurant.

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Closing date: 30 Sep 2022

Apprenticeship summary

  • Annual wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Specific hours will depend on the rota but a minimum of 30 hours per week will be guaranteed. The apprentice will be required to work on weekends and evenings. Days and times to be confirmed.

    Total hours per week: 30

  • Expected duration

    13 Months

  • Possible start date

    01 Oct 2022

  • Date posted

    19 Apr 2022

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

You will interact and empathise with our customers through your time working front of house.

You will represent the voice of the customer to advise our management team on issues such as marketing, strategy, and service design.

  • Greeting customers
  • Supporting with marketing the business
  • Learn all aspects of the day to day running of a busy restaurant.

What training will the apprentice take and what qualification will the apprentice get at the end?

TheLightBulb will deliver the Level 2 Customer Service Practitoner Apprenticeship Standard.

You will attend 4 workshops remotely via Zoom

To include Functional Skills in maths and English if required

In-house training will be given to support specifics of the role

What is the expected career progression after this apprenticeship?

We provide you the opportunity for you learn to become one of the following (dependent on your strengths and aspirations):

Head Barman or Front of house supervisor in our new franchise restaurant with the aim of aspiring to assistant manager then general manager.

Assistant manager in our current Smokey’s Meat Shack restaurant (smaller restaurant with more diverse work).

Marketing coordinator for the Smokey’s Meat Shack brand working towards becoming brand manager.

Customer manager for a healthy food brand that we also own. It was this brand that Smokey’s Meat Shack’s director was trained in before co-founding Smokey’s Meat Shack. This is a hard role but a great training ground to demonstrate managerial and entrepreneurial capacity to us and our investors.

Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Organisation skills, Customer care skills, Analytical skills, Logical, Team working, Creative, Initiative, Physical fitness


GCSE or equivalent English (Grade 4) Desired
GCSE or equivalent Maths (Grade 4) Desired

Things to consider

Specific hours will depend on the rota but a minimum of 30 hours per week will be guaranteed. The apprentice will be required to work on weekends and evenings.

About the employer

Authentic American BBQ restaurant.




140 Sutton Road

Southend on Sea


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Training provider



Andrea Gregory

07764 969337

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

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