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Customer Service Apprentice CEJN UK LTD

You will be based in our warehouse and office, helping with the production of our high pressure and breathing air hose assemblies as well as picking and packing orders to keep up with customer demands. You will assist sales in entering orders into our system and providing quotations to customers both on the phone and via email.

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Closing date: 11 Jul 2022

Apprenticeship summary

  • Annual wage

    £10,237.50

  • Working week

    Monday – Thursday 8am – 4:30pm Fridays 8am – 4pm 45 Minute lunch break unpaid.

    Total hours per week: 37.25

  • Expected duration

    15 Months

  • Possible start date

    18 Jul 2022

  • Date posted

    13 Apr 2022

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000037621

  • Positions

    1 available

What will the apprentice be doing?

The role will allow you to have a combination of duties within our warehouse and busy office · 

      Hose Assembly Production Line

·       Picking and packing of orders

·       Processing sales orders

·       Preparing and sending quotations

·       Answering office calls

Maintaining data in the CRM

What training will the apprentice take and what qualification will the apprentice get at the end?

You will work towards a Customer Service Practioner level 2  qualification and be supported through HWGTA. You will have monthly visits from your assigned Learning & Development Training Officer who will set you work, analyse your development, and discuss training sessions. Formal training is delivered at our centres, located in  Hereford (HR4 9SX), and will prepare you for your End Point Assessment to gain your qualification.

 

 

What is the expected career progression after this apprenticeship?

We are looking to take on a full-time employee in the future.


Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Organisation skills, Organised, Motivated, Good time management

Qualifications

GCSE or equivalent English and Maths (Grade D/ 4 or above) Desired

About the employer

CEJN, established in 1955, is a leading global company with local presence providing innovative quick connect solutions, committed to high quality products with focus on performance, safety, and environment. Our UK sales office is based in Hereford.

Employer

CEJN UK LTD

Address

UNIT 31-32

THREE ELMS TRADING ESTATE

HEREFORD

HR4 9PU

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Training

Training provider

HEREFORDSHIRE AND WORCESTERSHIRE GROUP TRAINING ASSOCIATION LIMITED

Contact

Hayley Grismond

hayley.grismond@hwgta.org

01432 377010

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


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