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Customer Service/Sales Apprentice STELLISON LTD

We are currently looking for an Apprentice to work at our Colchester Store. The role will involve customer services which include the selling of White Goods & the latest in-home technology, as well as aftercare.

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Closing date: 30 Sep 2022

Apprenticeship summary

  • Annual wage

    £10,004.80

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday-Sunday 9am - 6pm. You will work 5 out of 7 days on a rota system, with a day off in the week if you work a Saturday or Sunday.

    Total hours per week: 40.0

  • Expected duration

    13 Months

  • Possible start date

    01 Oct 2022

  • Date posted

    08 Apr 2022

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000036975

  • Positions

    1 available

What will the apprentice be doing?

  • The candidate must be confident & be able to deal directly with the public
  • Full training will be provided covering Customer Service & Sales
  • Duties include dealing with new and existing clientele,
  • Understanding requirements in line with their needs
  • Stellisons have a large customer base, we would require the candidate to have strong relationship building skills and pride yourself in your ability to deliver the highest level of customer service
  • To carry out any other task deemed necessary and reasonable by the company
  • Must be able to comply with the companies Health and Safety policy & be fully aware of the responsibilities as outlined in the policy

What training will the apprentice take and what qualification will the apprentice get at the end?

  • TheLightBulb will deliver the Level 2 Customer Service Practitioner Standard
  • You will need to attend 4 workshops at TheLightBulb via zoom
  • You will complete Functional Skills in maths and English if required
  • To include 20% off the job training
  • In-house training will be given to support specifics of the role

What is the expected career progression after this apprenticeship?

We will try our hardest to help you along the way to earn you apprenticeship and in turn with your hard work we hope you will see a future of full-time employment within our company

Requirements and prospects

Desired skills and personal qualities

Communication skills, Customer care skills

Qualifications

GCSE or equivalent English (Grade 9-4) Desired
GCSE or equivalent Maths (Grade 9-4) Desired

Things to consider

Check vacancy location and ensure you can travel to the workplace.

About the employer

Each of our 9 electrical appliance, kitchen and bedroom stores based in Essex, Suffolk and Kent offers a complete range of electrical goods across a multitude of brands, including AEG, Bosch,CDA,LG, Miele, NEFF, New World, Samsung, Sony, Smeg, Siemens, Stoves and Zanussi to name but a few.

Employer

STELLISON LTD

Address

350 Harwich Road

Colchester

CO4 3HP

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Training

Training provider

THELIGHTBULB LTD

Contact

Andrea Gregory

andrea@thelightbulb.net

07764969337

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

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