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Customer Service Apprentice MOTORTECHS ESSEX LIMITED

To assist with general office duties to ensure the smooth running of the business.

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Closing date: 30 Sep 2022

Apprenticeship summary

  • Annual wage

    £9,379.50

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday, Days and shifts are to be confirmed

    Total hours per week: 37.5

  • Expected duration

    15 Months

  • Possible start date

    01 Oct 2022

  • Date posted

    11 Apr 2022

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000036905

  • Positions

    1 available

What will the apprentice be doing?

Duties will include:

  • Filing
  • Answering the telephone
  • Booking in jobs
  • Ordering parts
  • Meet and greet customers
  • Making refreshments
  • Any other reasonable office duties, as required by the Managers.

What training will the apprentice take and what qualification will the apprentice get at the end?

  • TheLightBulb will deliver the Level 2 Customer Service Practitioner Standard.
  • You will need to attend 4 workshops remotely via Zoom.
  • You will complete Functional Skills in maths and English if required.
  • To include 20% off the job training.
  • In-house training will be given to support specifics of the role.

What is the expected career progression after this apprenticeship?

  • Permanent position for the right candidate upon completion of their apprenticeship
  • The opportunity to develop and progress within different areas of the business

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail

Qualifications

GCSE or equivalent English (Grade 9-4) Desired
GCSE or equivalent Maths (Grade 9-4) Desired

Things to consider

Check vacancy location and ensure you can travel to the workplace.

About the employer

A family run business based in Southend. Covers all your car requirements. Motor Mechanics Bodywork Specialists Car Sales

Employer

MOTORTECHS ESSEX LIMITED

Address

8 CRAFTSMAN SQUARE

TEMPLE FARM INDUSTRIAL ESTATE

SOUTHEND ON SEA

SS2 5RH

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Training

Training provider

THELIGHTBULB LTD

Contact

Andrea Gregory

andrea@thelightbulb.net

07764969337

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


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