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Apprentice IT Support Technician HOARE LEA LLP

Hoare Lea is an award-winning engineering consultancy with a creative team of engineers, designers and technical specialists. Based in our London office, reporting to the IT Services Manager you will provide 1st line desktop support to the London office and also offer support remotely to other offices via our Helpdesk system.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 30 Aug 2022

Apprenticeship summary

  • Annual wage

    £21,265.00

  • Working week

    Monday to Friday 37 hours a week, normal working hours are 8.30am to 4.30pm however this is flexible and exact start and end time will be confirmed prior to commencing the role.

    Total hours per week: 37.0

  • Expected duration

    3 Years

  • Possible start date

    01 Sep 2022

  • Date posted

    27 Jul 2022

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000022584

  • Positions

    1 available

What will the apprentice be doing?

The role

Based in our London office, reporting to the IT Services Manager you will provide 1st line desktop support to the London office and also offer support remotely to other offices via our Helpdesk system.

The primary function is to support our London users but other duties will involve IT support and administration for Central IT.  Other duties may include telephone answering for support calls (Service Desk) new starter setup and inductions and general IT administration.

What training will the apprentice take and what qualification will the apprentice get at the end?

Information communications technician (level 3).

Attending college 1 day a week.

What is the expected career progression after this apprenticeship?

Why work for us?

You’ll collaborate with the industry’s best, working with a wide range of built-environment specialists.

You’ll be part of progressive and exciting projects, able to experience innovative schemes across all sectors.

You’ll advance your career, your way, thanks to our structured Career Paths framework.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Analytical skills, Logical, Team working, Patience

Qualifications

GCSE or equivalent Any other 2 GCSE's (Grade 4 and above) Essential
GCSE or equivalent English (Grade 4 and above) Essential
GCSE or equivalent Maths (Grade 4 and above) Essential
BTEC or equivalent any IT subject (Grade Pass and above) Desired

About the employer

Hoare Lea is an award-winning engineering consultancy with a creative team of engineers, designers and technical specialists. We provide innovative solutions to complex engineering and design challenges for buildings. Irrespective of the scale or complexity of a project, we provide a full range of MEP, environmental and sustainability services, bringing buildings to life and ensuring that they perform in operation as well as they look

Employer

HOARE LEA LLP

Address

12-13 Stable Street

London

N1C 4AB

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Training

Training provider

LDN APPRENTICESHIPS LTD

Apprenticeship standard

Information communications technician

Level 3 (A level)

Employer's Application Instructions

How to apply To apply simply complete a CV profile and submit your application, or for further information please contact viktoriyaleakey@hoarelea.com

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 30 Aug 2022