Apprentice Administrator/Receptionist The Zone

To staff the reception desk within the Zone, being the first point of contact for the General public and visitors to the facility. To maintain the booking of all facilities within the Zone, taking of cash and daily cash reconciliation and provide high customer service at all times.

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Closing date: 29 Aug 2017

Apprenticeship summary

  • Weekly wage

    £140.00

  • Working week

    Monday - Friday

    Total hours per week: 40.00

  • Apprenticeship duration

    12 months

  • Possible start date

    30 Aug 2017

  • Date posted

    28 Feb 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number

    VAC001177370

  • Positions

    1 available

  • To serve the general public and all visitors  to the Zone, ensuring the best customer care at all times.
  • To be responsible for the correct use and safe keeping of equipment allocated to the Reception and kitchen area,(  including all cash machines ( till), computers, music equipment and catering equipment).
  • To undertake as required appropriate administrative duties related to the post including the booking of  Sports pitches, Parties, Dance classes and other such activities that are provided for, from time to time by the Zone, using the sportssoft software system.
  • To answer the telephone and ensure all enquiries are dealt with effectively and promptly.
  • To take food and drink orders.
  • To be responsible for the safety, health and welfare of all staff and others in accordance with the Safety at Work Act 1974 and related legislation and the Trust’s Safety Policy, including any  Codes of Practice produced and accepted by Huddersfield Community Trust, (The Zone).
  • To ensure a high standard of service to both external and internal users of The Zone
  • To do a health and safety check before commencement of daily duties recording any unsafe equipment and alerting staff and line Manager.
  • To prepare all documentation as required relating to bookings, cash reconciliation and be responsible for lost property left at The Zone.
  • To ensure the reception area information is up to date and presented in a clean and tidy manner.
  • To liaise with Party Hosts regarding their party bookings to ensure a high quality service.
  • To attend training courses as directed by the Line Manager
  • To undertake any other related duties that may be allocated by the Line Manager from time to time which may include the servery for example.

 


Requirements and prospects

Desired skills

  • Good ICT skills
  • Good communication skills
  • Proven commitment to Equal Opportunities

Personal qualities

  • Enthusiasm, energy and creativity
  • Experience of working in a team
  • Experience of working on own initiative
  • Be able to work within clearly defined rules and under the supervision of Sporting Pride Community Trust

Qualifications required

No experience required as full training will be given but GCSE grade C minimum in Maths and English Language (or equivalent) are preferred.

Future prospects

The candidate will ideally work towards gaining the relevant qualifications to fulfil role. With a successful candidate upon completion of training then entering permanent employment.

Things to consider

To be able to work effectively with colleagues and be a team player and uphold a professional image towards parents, community users and other members of the public. As the work may involve substantial access to children all successful applicants will have to provide satisfactory DBS disclosure at the enhanced level of their suitability to work with children before an appointment. Work will require normal physical effort. There may be a need for some lifting of equipment and resources

About the employer

We are responsible for all community sports and educational activities on behalf of Huddersfield Giants Rugby League Football Club. We also provide further opportunities with a variety of different departments including The Zone, the Dance Zone, Elite Sports Education Academy and the National Citizenship Service.

Employer

The Zone

Address

St. Andrews Road

Huddersfield

HD1 6PT

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Training provider

In-company training given. Apprenticeship delivered one-to-one on company premises and consisting of:

  • Competency qualification (NVQ) Employer rights & Responsibilities Functional Skills
  • Apprenticeship framework

Apprenticeship framework

Business and Administration

Training provider

The Textile Centre of Excellence

Applications for this apprenticeship are being processed by Huddersfield Textile Training Ltd


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Closing date: 29 Aug 2017