Hospitality Services Apprenticeship Rathfinny

Rathfinny Wine Estate nestles within the slopes of the South Downs at Alfriston near Seaford and is looking for a Hospitality Apprentice to join their growing team at the Flint Barns. You will be open and friendly with a positive attitude and interested in being part of an organisation that protects the environment.

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Closing date: 18 Oct 2017

Apprenticeship summary

  • Weekly wage

    £210.00

  • Working week

    37.5hrs per week with the potential for overtime, shift work including evenings and weekends

    Total hours per week: 37.50

  • Apprenticeship duration

    13 months

  • Possible start date

    30 Oct 2017

  • Date posted

    27 Feb 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number

    VAC001176715

  • Positions

    1 available

The purpose of the role is to assist the team in all aspects of hospitality of the customer experience across the Estate. The key tasks will include: 

Your duties will include:

  • Assisting with food service and preparation of the restaurant for service and clearing afterwards
  • You will be involved in assisting with all aspects of events at the Flint Barns and the Tasting Room including weddings; Sunday roasts; Estate Tours; breakfasts. Tasks will include waiting and serving food, serving drinks, helping with barbecues, clearing crockery and glasses, loading and unloading the dishwasher and putting away
  • We serve a variety of clients including school groups; corporate business groups and wedding parties so you will need to adapt your approach accordingly
  • You will also be responsible for cleaning and making up bedrooms and bathrooms

We expect the highest standards of service to match our ethos of high quality all round customer service.


Requirements and prospects

Desired skills

The skills that are essential for the role include manual dexterity and being able to stand for long periods.

It is desirable to have some face to face customer service experience.

Personal qualities

The personal qualities that are essential for the role include:

  • Confidence in meeting people
  • Able to talk confidently to colleagues and customers
  • Willing to learn and follow instructions
  • Able to demonstrate commitment to consistent work output e.g. always meeting the standard set for your work
  • Motivated by doing a good job
  • Willing to be part of a team that enjoys their work
  • Willing to show initiative and take responsibility
  • Ability to present yourself in a tidy, clean and professional way
  • You will need to wear Rathfinny branded clothes
  • Able to demonstrate and understand the brand values and a will to achieve them in all aspects

Qualifications required

The essential qualifications include English and Maths GCSE at grade C or above, or equivalent.

It is desired that applicants wishing to apply have a catering or hospitality qualification.

Future prospects

There would be the opportunity to potentially specialise in one area ie kitchen porter/food prep, front of house events service or housekeeping.

Things to consider

Weekend work will be required for this apprenticeship. The benefits as part of the role include staff discount, employee pension and holiday pay. Please consider how you will travel to the workplace. From the 1st October 2016 The National Minimum Wage (NMW) rate for apprentices is £3.40 per hour. From April 2017 this rises to £3.50 per hour. This applies to 16-18 year old apprentices and those aged 19 and over in the first year of their Apprenticeship. For all other apprentices the National Minimum Wage appropriate to their age applies. The Minimum Wage for Apprentices applies to time spent on the job plus time spent training.

About the employer

We established the Rathfinny Wine Estate in 2010 near Alfriston in the South Downs of Sussex, one of England’s exceptional natural landscapes, with the express intention of producing some of the world’s best sparkling wine. Rathfinny occupies a perfect south facing slope, just three miles from the sea, and its climate, chalk soils and aspect make it probably the most perfect place to produce wine in a region that is already producing some of the best, award winning English sparkling wines. We are a producer of English Sparkling Wine. We aspire to be a luxury brand with strong values in ethical production methods and environmental protection.We have very good facilities in the Flint Barns and our Tasting Room for guests and non-staying customers. Our future goal is to produce the world's best sparkling wines.

Employer

Rathfinny

Address

Rathfinny Farm

Alfriston

Polegate

BN26 5TU

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Training provider

This Intermediate Apprenticeship consists of Level 2 Diploma in Hospitality Services, the Award in Hospitality and Catering Principles, plus functional skills in English and Maths.

Apprenticeship framework

Hospitality

Training provider

SUSSEX DOWNS COLLEGE

Applications for this apprenticeship are being processed by Sussex Downs College

Contact

Katie Parris 030 300 39871


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Closing date: 18 Oct 2017