Apprentice Sales Advisor Stage Systems

Stage Systems are looking for an apprentice based in the Loughborough office that will support the annual contact of customers and work in a go-getting team.

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Closing date: 29 Aug 2017

Apprenticeship summary

  • Weekly wage

    £131.25

    Wages explained

    The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
    Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
    The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

  • Working week

    Monday - Friday, shifts TBC

    Total hours per week: 37.50

  • Apprenticeship duration

    18 months

  • Possible start date

    04 Sep 2017

  • Date posted

    24 Feb 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number

    VAC001175889

  • Positions

    1 available

The apprentices objectives & aims are as follows:

  • Adopt a client focused approach delivering customer satisfaction (internal & external) through the timely communication with customers, delivery of accurate quotations, excellent customer service and relationship management to existing and new customers.
  • Supporting annual contact of customers, discussing our service, use of equipment, introducing other products and any future additions or requirements, with a view to providing a high level of service and order generation.
  • Ownership for dealing with and resolving on a timely basis all customer non-conformances.

The apprentices responsibilities are as follows:

  • Preparation of customer quotations with input from other business areas as required, within 24 hours where possible.
  • Work as part of the Sales Team to achieve monthly,quarterly and annual sales order targets.
  • Maintain productivity targets (outgoing calls, emails, quotation levels etc).
  • Process own orders fully and efficiently in line with internal processes and support from the Sales Administrator.
  • Speedily resolve any customer issues or grievances to the customers satisfaction, always putting the customer at the centre of focus.
  • Monitor and report on competitor activity and be aware of general market activity.
  • Ensure all relevant administration (pertaining to your activities or customers) is completed and the CRM system (pertaining to your activities or customers) is kept up to date and accurate.
  • Be prepared to represent the company at exhibitions, which may require overnight stay.

Requirements and prospects

Desired skills

  • PC literate with excellent numerical skills.
  • Can demonstrate appropriate written communication.

Personal qualities

  • Can demonstrate pride and quality in your work, identifying and resolving potential problems immediately to the customers’ satisfaction.
  • Self-motivating and plans own time and workload to get the job done to required deadlines.
  • Can demonstrate teamwork and willingness to go the extra mile when required.

Qualifications required

  • GCSE A- C in Maths & English desired but not essential (or equivalent).

Future prospects

Opportunity of a full time position at the end of the Apprenticeship.

Things to consider

Must be able to attend Loughborough College as and when required. Application Process Stage One If you meet the entry criteria you will be invited to attend a Preparation Event at Loughborough College Stage Two Following your attendance at our Preparation Event, if you are shortlisted your application will sent to the employer who will select candidates for interview with the company. Please note the job details specify the closing date of the vacancy. However we do reserve the right to close adverts early, for example, where we have received an unprecedented high volume of applications or at the employer’s request.

About the employer

Portable staging from Stage Systems creates temporary performance platforms. First to develop the portable staging market, we set the standard for quality, versatility and service back in the 1960’s. Today we continue to share our stage solutions with education, community, religious and corporate sectors.

Employer

Stage Systems

Address

Prince William Road

Loughborough

LE11 5GU

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Training provider

Level 2 Sales and Telesales Intermediate Apprenticeship:

  • Level 2 Diploma
  • Functional Skills in Maths and English if applicable, delivered weekly at Loughborough College
  • Employee Rights and Responsibilities
  • If Functional skills are required they will be delivered on a weekly basis at Loughborough College

Apprenticeship framework

Sales and Telesales

Training provider

LOUGHBOROUGH COLLEGE

Applications for this apprenticeship are being processed by Loughborough College

Contact

Jill Fox 01509 515461 apprenticeships@loucoll.ac.uk


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Closing date: 29 Aug 2017