Apprentice Optical Advisor- Receptionist Ashton Opticians

Every Opticians practice needs an efficient team of receptionists/optical advisors who can ensure that every patients experience is a positive one. We are seeking an enthusiastic and well organised individual for a stimulating and progressive role at our successful independent practice in Flackwell Heath.

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Closing date: 10 Sep 2017

Apprenticeship summary

  • Weekly wage

    £187.50

  • Working week

    37.5 hours over 5 days including at least 3 Saturdays per month

    Total hours per week: 37.50

  • Apprenticeship duration

    53 weeks

  • Possible start date

    11 Sep 2017

  • Date posted

    13 Feb 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number

    VAC001170560

  • Positions

    1 available

Every Opticians practice needs an efficient team of receptionists/optical advisors who can ensure that every patients experience is a positive one. This is an exciting opportunity to start your career in the Health/Retail Sector by joining a friendly Practice in Flackwell Heath 
 
 Duties include;

 Managing patient requests in person, on the phone and via written communication  

 Booking, amending, rescheduling and cancelling patient appointments

 Advising patients of NHS and chargeable services and processing payments

 Providing patients with information about the Practice Services

 Assisting customers with spectacle frame selection

 Product ordering and stock control

 General housekeeping

 Managing patient records recording patient contracts, attaching correspondence electronically and hard copy and filing in correct order.

 Maintaining and updating the practice patient database.

 Ensuring confidentiality and data protection is observed at all times. 
 
Training to be provided:  

At level 2/3 City & Guilds Diploma In Business & Administration

Level 1 / 2 Functional Skills in Math,  English & ICT

Employee Rights and Responsibilities

Personal Learning and Thinking Skills


Requirements and prospects

Desired skills

The ideal candidate will be confident and sensitive with good communication and organisational skills.  We are a fully computerised, “high tech” practice so confidence using a computer and a willingness to learn new skills is essential. 

Personal qualities

This vacancy will suit a candidate who is interested in a pursuing a progressive career through continuous learning and development. 

Qualifications required

5 GCSE grade C or above including Maths and English

Future prospects

Successful candidates are likely to progress to the fitting, adjustment and repair of spectacles and teaching customers to insert and remove their contact lenses. Further training could lead to the dispensing of tailored eyewear solutions to suit the lifestyle of our discerning customers. Suitably qualified candidates may have the opportunity to progress through formal training to become a registered Dispensing Optician.

Things to consider

This role involves working at least 3 Saturdays a month.

About the employer

Providers of eye care and eye wear.

Employer

Ashton Opticians

Address

Straight Bit

Flackwell Heath

High Wycombe

HP10 9LS

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Training provider

At level 2/3 City & Guilds Diploma In Business & Administration Level 1 / 2 Functional Skills in Math,  English & ICT Employee Rights and Responsibilities Personal Learning and Thinking Skills 

Apprenticeship framework

Business and Administration

Training provider

LIGA (UK) LTD

Applications for this apprenticeship are being processed by LIGA (UK) LTD

Contact

Helena Jacinto 0845 177 1880


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Closing date: 10 Sep 2017