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Ford Vehicle Parts Advisor Apprenticeship Allen Ford

An exciting opportunity for an apprentice to work alongside fully qualified parts advisors to be fully trained in sourcing and supplying parts for light vehicles.

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Closing date: 01 Oct 2022

Apprenticeship summary

  • Weekly wage

    £192.40

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday, 09:00 - 17:00.

    Total hours per week: 40.00

  • Expected duration

    1 years

  • Possible start date

    02 Oct 2022

  • Date posted

    23 May 2022

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001846812

  • Positions

    1 available

An exciting opportunity that offers a varied workload the apprentice will develop skills in a number of areas, including:

  • Safe storage of parts
  • Handling, storing, and receiving stock
  • Processing payments
  • Following company procedures
  • Identifying, sourcing, and ordering parts
  • Monitoring and solving customer problems/enquiries and processing customer’s orders

The Parts Advisor Apprentice will be working with both customers and workshop staff, over the phone and face to face, using computerised stock management systems and parts identification programme ECAT. A Parts Advisor Apprentice will support the dealership, improve sales, and provide excellent customer service.


Requirements and prospects

Desired skills

  • No skills required as full training will be provided

Personal qualities

  • A keen interest in the vehicle industry with good communication skills both written and verbal
  • The Apprentice must be hard working and motivated

Desired qualifications

  • Minimum of 3 GCSEs at grades A*-C/9-4 (or equivalent) including maths and English

Future prospects

  • A full-time career within the automotive industry with many opportunities to progress to positions of authority. The opportunities are endless. By having a highly regarded set of skills, apprentices can go on to develop their career within specific interests they may have such as progressing through the dealership

About the employer

The Allen Ford Group has been joined in recent years by Essex Ford and SMC Ford.

Our network of around 30 locations stretches across the south of England from Bath in the west, through the Midlands, Berkshire and London, to Kent and Essex in the southeast. Today we employ over 1,000 people to serve the needs of our customers.

Our many years in business have allowed us to build relationships with other firms in the industry for the benefit of our customers, and this includes the Motability charity. We support the Motability Scheme, which sees us supply cars and aftersales care to eligible members.

With both cars and vans on sale at our dealerships, we have a number of options for drivers of most requirements. Our new and used car selection includes models such as the Fiesta and Focus, as well as the Kuga and Mustang. Meanwhile, tradespeople can access the iconic Transit van and rugged Ranger pickup from our dedicated Ford Transit Centres. We are also one of the country’s largest Privilege dealers, and can, therefore, sell Ford cars at special prices to the manufacturer’s employees and their relatives.

In addition to vehicle supply, we also deliver aftersales care via our service centres and body shop.

The scope of our offering and the width of our dealership network makes us the only location that motorists need to stay on the road. We are proud to represent the respected manufacturer, and strive to uphold its reputation through our high standards of customer service and competitive prices.

Employer

Allen Ford

Address

Tachbrook Park Drive

Warwick

CV34 6SY

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Training

Training provider

SKILLNET LIMITED

Applications for this apprenticeship are being processed by Skillnet

Contact

Lucy-Anne Walker 01923 216 165 lucy-anne.walker@skillnet.org.uk

Level 2 Customer Service Practitioner Apprenticeship Standard, which includes:

  • Functional Skills in maths, English and ICT (if required)
  • End-Point Assessment (EPA)
  • Ford Masters Level 1 modules

Apprentices will be working and will be trained within the dealership and an advisor will visit at least every 4-6 weeks as part of a close support network to ensure that Apprentices are both enjoying and succeeding in their course.

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


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