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Sales Coordination & Business Administration Apprenticeship Adder Technology Ltd

Adder is a leader in connectivity solutions and high performance IP KVM (keyboard, video, mouse) technology. Trusted by world-leading brands, Adder's products enable real-time control and management of local, remote and global IT systems. There is an opportunity for an apprentice to join the team.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 14 Oct 2022

Apprenticeship summary

  • Weekly wage

    £243.75

  • Working week

    Monday to Friday - 9am-5.30pm (1 hour lunch)

    Total hours per week: 37.50

  • Expected duration

    21 months

  • Possible start date

    17 Oct 2022

  • Date posted

    30 Mar 2022

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC001840187

  • Positions

    1 available

Daily interactions:

  • Process and acknowledge customer orders from partners and OEM customers. 
  • Ensure that incoming telephone and email enquiries are handled impeccably. 
  • Meet and greet visitors. Ensure they have a welcoming experience. ? Respond to price and availability requests in a timely fashion. 
  • Coordinate collection and delivery with customer couriers. 

Internal collaboration:

  • Generate quotes for the field sales team. 
  • Schedule shipment dates for orders on advice from Planning 
  • Address and resolve delivery issues in partnership with Shipping and our couriers. 

Supporting Partners:

  • Maintain system pricing. Produce price lists and availability updates ? Provide product information in response to distributor requests. 
  • Generate and maintain distributor performance reports. 
  • Collate supporting documentation for exports. 
  • Send order backlog and scheduling summaries. 

Office duties:

  • Co-ordinate with office suppliers. Place purchase orders, track deliveries and invoices. 
  • Ensure that meeting rooms are tidy and ready for use. 
  • Welcome visitors and make transport arrangements on their behalf
  • Represent sales & marketing as member of fire, health and safety teams. 
  • Support internal events and social activities. 

Requirements and prospects

Desired skills

  • Excellent IT skills - MS Office, Outlook and experience of using ERP/CRM systems
  • Good administration skills
  • Excellent telephone and in-person communication skills.
  • Excellent verbal and written English language skills.
  • Ability to work under pressure and to deadlines

Personal qualities

  • The ability to prioritize and move swiftly from task to task.
  • A welcoming and enthusiastic demeanour.
  • A natural team player
  • Adaptable and dependable person with an enthusiastic attitude.
  • A real desire to learn

Desired qualifications

  • Applicants should be educated to 'A' Level standard
  • Excellent IT skills 

Future prospects

Good people are the life blood of Adder. They have many examples of people who have progressed through the organization by taking opportunities and working hard and this role is no exception. There will be an opportunity to work with many departments across the business.

Things to consider

Adder is seeking a candidate with good administration and communication skills, who has shown they can adapt to fast paced work environment. You will be a go-to person who can make things happen quickly and positively. You'll work with both our ERP and CRM systems as well as Microsoft Office product to produce customer documents, price lists and reports. You will also be responsible for collating documentation for exports, licensing and supports contracts. To do all of this effectively you will collaborate with Adder's Operations, Finance and Sales teams daily. You'll also need to build strong relationships with colleagues across the business and externally with customers and suppliers.


About the employer

Adder is a leader in connectivity solutions and high performance IP KVM (keyboard, video, mouse) technology. Trusted by world-leading brands, Adder's products enable real-time control and management of local, remote and global IT systems. 

Employer

Adder Technology Ltd

Address

Adder Technology, Unit 5, Bar Hill Business Park, Saxon Way, Bar Hill

CAMBRIDGE

CB23 8SL

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Training

Training provider

WEST SUFFOLK COLLEGE

Applications for this apprenticeship are being processed by West Suffolk College

Contact

Jo Pine jo.pine@wsc.ac.uk

  • Business Administrator Level 3 

Apprenticeship standard

Business administrator

Level 3 (A level)


Employer's Application Instructions

If you are interested in applying for this vacancy then please click on the 'Apply Now' link and complete our Application Form.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 14 Oct 2022