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Dental Nurse Apprentice Broad Street Dental Practice

The role of a Dental Nurse is to assist the dentist/hygienist/therapist with all clinical aspects within the surgery and ensuring patient care is at its best. There will be some reception duties which will include meeting and greeting patients, answering the telephone and booking appointments.

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Closing date: 11 Sep 2022

Apprenticeship summary

  • Weekly wage

    £192.40 to £380.00

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates
  • Working week

    Monday - Friday with 1 hour for lunch

    Total hours per week: 40.00

  • Expected duration

    18 months

  • Possible start date

    01 Dec 2022

  • Date posted

    28 Mar 2022

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

  • Develop competence across a wide range of dental chairside support procedures
  • Develop knowledge of a wide range of treatment procedures and the relevant support necessary to ensure effective outcomes
  • Develop competence in preparing dental materials
  • Develop a comprehensive knowledge and application of a wide range of dental instruments and other relevant equipment necessary during preparation for treatment procedures
  • Learn to prepare individual treatment rooms for a wide range of dental procedures
  • Develop and demonstrate competence in decontamination and sterilisation of medical and dental devices within clinical and non-clinical environments, ensuring appropriate records are completed
  • Be responsible as part of the clinical team for the care of the patient throughout their patient journey
  • Reception duties, answering telephone, receiving post, meeting and greeting of patients and/or carers, managing appointment diaries and day books, sending appointments by post, filing and finding patient records, maintenance and upkeep of all patient records and correspondence
  • Take part in audit procedures under the direction of appropriate clinicians
  • To ensure high quality dental nursing whilst assisting the dentists, therapist or hygienist
  • To establish and maintain productive working relationships with all members of the dental team
  • To ensure that the surgical areas and equipment are regularly cleaned and maintained
  • To keep accurate records and ensure the recording methods are used in line with agreed practice policy
  • To liaise with the Practice Manager on all matters concerning administration, pay and service conditions
  • Support and participate in practice meetings and help with CQC
  • Maintain a professional look at all times, in line with our PPE policies

Clinical Duties:

  • Set-up and prepare the surgery for treatment planned before the start of each session
  • Undertake necessary start up and end of day tests, keeping all necessary recordings in accordance with HTM 01-05 guidelines
  • Prepare the necessary materials and instruments
  • Provide clinical assistance to the dentists/hygienist/therapist while treating the patient, under his/her supervision
  • Take all reasonable methods to ensure patient comfort
  • Continually interpret the needs of the patients and dentists or hygienist, and deal with them promptly and efficient
  • Assist in the correct procedure for dental radiography including processing and mounting, following IR (ME)R 2000 and I.R.R. guidelines at all times 2
  • Ensure safe disposal of sharps and clinical waste
  • Check patient’s medical history information is up to date and advise the dentists/hygienist/ therapist of any problems s/he has noted
  • Chart and update patients records on the computer as necessary, and assist the dentists/hygienists or therapists in the completion of records
  • Clean and sterilise all equipment/instruments and working surfaces to the required standards at the end of each session, including the sterilising room
  • To make certain that an efficient link with the dental laboratory is upheld to prevent delays in the dispatch and receipt of work
  • Follow all practice policies and procedures
  • Follow Health & Safety Codes, C.O.S.H.H and R.I.D.D.O.R. guidelines at all times, including when taking x-rays, handling mercury, disposing of sharps and clinical waste, resuscitation, emergency procedures and fire drill
  • Comply all dental ethical guidelines including all rules on confidentiality, GDPR and Safeguarding
  • Report equipment failures or breakages to the Practice Manager, so that action may be taken to remedy any defects
  • Monitor and maintain stocks
  • To maintain and increase competence in nursing skills by actively following a programme of Continuous Professional Development (CPD)
  • Perform any other tasks as reasonably requested by the Practice Manager
  • Communicate appropriately and sensitively with patients who may be fearful, vulnerable, have sensitive concerns or have special needs
  • Assist in the care of a patient during a medical or dental emergency
  • Undertake all mandatory training courses assigned to you


  • Meet and greet patients with a professional friendly manner
  • Answer telephone calls and queries, booking, changing or cancelling appointments as necessary
  • Ensure that reception runs smoothly
  • Complete necessary daily checklists and help with monthly reports
  • Maintain awareness of new developments and dental techniques, which may involve attending courses and/or training, and ensure that this information is passed onto to the other Practice Members

Requirements and prospects

Desired skills

  • Tact and discretion
  • Strong communication skills
  • Being able to work well under pressure
  • Good team working skills

Personal qualities

  • Honest
  • Reliable
  • Trustworthy
  • Punctual
  • Friendly
  • Enthusiastic
  • Positive

Desired qualifications

  • GCSEs at grades C/4 or above (or equivalent) in Maths and English

Future prospects

Further opportunity to continue as a working as a dental nurse at the practice after qualification.

With further training you could become a dental therapist, dental hygienist or orthodontic therapist.

Things to consider

  • Busy but rewarding working environment
  • Dealing with anxious patients
  • Some procedures will involve surgery
  • You are required to have Hepatitis B vaccination for this role
  • COVID-19 considerations:
  • We follow IPC guidance which include face masks, hand sanitiser, twice weekly lateral flow testing. Following the latest SOP in line with current dental guidelines.


We understand that life is about balance so you will have:

  • Access to online retail discounts giving you access to hundreds of products, services and special offers from a wide range of different companies
  • Free access to Virtual GP Services
  • 24/7 free access to Denplan EAP Scheme. Talk to a counsellor about any challenges you face at home or at work
  • Training costs covered
  • GDC registration, DBS and indemnity costs covered
  • Free CPD courses online and in-house training days
  • Pension scheme
  • Practice performance benefits
  • Practice social events, Denplan Events
  • Full uniform provided
  • 1-hour lunch break (we are located 1 min from Hereford’s High Street!)
  • Dental treatment benefits

About the employer

We are a fully private dental practice in the city centre opposite the historic cathedral. We are a friendly, long-established and fully computerised practice.

We are proud to be a Denplan Excel Accredited practice meaning we demonstrate excellence in quality assurance, patient care and communication and we value high standards.

We have recently expanded and added a new surgery and are looking for a dental nurse.

If you are interested in joining our independent family-run dental practice, Georgina would love to hear from you!


Broad Street Dental Practice



Broad Street



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Training provider


Applications for this apprenticeship are being processed by Riverside Training Ltd


Rebecca McLauchlan

  • Level 3 Dental Nurse Apprenticeship
  • Job Speciffic Training: Manual Handling, CPR, Safeguarding, GDPR, Ethics, Confidentiality, Health and Safety

Apprenticeship standard

Dental nurse (integrated)

Level 3 (A level)

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