Coronavirus (COVID-19): to find out how we can support you with your apprenticeship including if you have been affected by redundancy, read our updated information.

Customer Service Apprentice THE SHIP SHOP (U.K.) LIMITED

To work alongside experienced travel agents to assist in selling holidays to customers and to perform general office tasks as required.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 11 Aug 2022

Apprenticeship summary

  • Weekly wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    30 hours per week minimum. The shop is open 9am-5.30pm Monday – Saturday, your working hours will be between these times.

    Total hours per week: 30.00

  • Expected duration

    18 months

  • Possible start date

    05 Sep 2022

  • Date posted

    28 Mar 2022

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

To train to become a travel agent, at first working alongside experienced travel agents.

The successful applicant will also be expected to carry out:

  • General office duties, filling etc.
  • Customer enquiries over the phone, email or in person
  • Familiar with all aspects of social media as there will be some social media duties in the future

Requirements and prospects

Desired skills

  • Social Media
  • Confident with face to face and telephone communications
  • Have some computer literacy
  • Be friendly and outgoing

Personal qualities

  • Friendly
  • A team player
  • Organised and reliable

Desired qualifications

  • Ideally, you will have GCSE maths & English 4/C or above or an equivalent qualification

Future prospects

  • There is potential for permanent employment on the successful completion of your apprenticeship

Things to consider

  • Please consider how you will get to work each day
  • Your working hours will include some evening and weekend working
  • You will need to wear smart office attire i.e., black trousers, a white shirt and black shoes or something similar

About the employer

Ship Shop Ltd t/a Wardle Travel are a long established Travel Agent and bus tour operator.





Cheadle Shopping Centre


ST10 1UT

You must have JavaScript enabled to view a map of the location


Training provider


Applications for this apprenticeship are being processed by University Of Derby


Apprenticeships Team 08000740099

  • Customer Service Practitioner Level 2 Apprenticeship Standard
  • There is a possibility of studying towards Functional Skills qualifications as part of your apprenticeship if you have not already achieved GCSE 4/C or an equivalent

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Employer's Application Instructions

Please apply directly through Buxton & Leek College.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 11 Aug 2022