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Admin/Customer Service Apprentice 360 PROPERTY SERVICES LEEDS LTD

360 Property Services Leeds are looking for an Admin/Customer Service Apprentice to join their team. The position will include various roles and responsibilities including general admin, organisation of works and attending properties to complete inspections, after full training.

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Closing date: 28 Aug 2022

Apprenticeship summary

  • Weekly wage

    £180.38

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday, 08:00 - 16:00.

    Total hours per week: 37.50

  • Expected duration

    12 months

  • Possible start date

    29 Aug 2022

  • Date posted

    28 Mar 2022

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001839001

  • Positions

    1 available

Responsibilities will include:

  • Receiving and sending emails
  • Printing works orders
  • Organising the diary
  • Contacting tenants
  • Producing invoices
  • Basic account work
  • Pricing parts and producing quotes
  • Customer service
  • Attending properties and completing inspections using software provided
  • Collecting keys
  • General office admin
  • Answering the telephone

Requirements and prospects

Desired skills

  • Excellent communication skills
  • Problem-solving skills
  • Basic IT skills

Personal qualities

  • Confidence  
  • Honesty
  • Cooperation/able to work part of a team
  • Passion
  • Motivation  
  • Commercial awareness
  • Excellent punctuality  

Desired qualifications

GCSEs at grades D/3 or above (or equivalent) in maths and English.

Future prospects

Full time employment, further training and promotions

Things to consider

Working late – during busy periods there maybe the odd occasion that the working day runs over in order to complete all works required.

Saturdays/bank holidays – there may be a possibility that you are required to work a bank holiday and/or a Saturday.

Overtime available.

Please note that interviews may take place before the vacancy close date and the successful applicant may start before the advertised start date. Please apply early.


About the employer

Property maintenance services in and around Leeds city centre.

Employer

360 PROPERTY SERVICES LEEDS LTD

Address

3404

Chelsea Close

Leeds

LS12 4HP

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Training

Training provider

LEARNING INNOVATIONS TRAINING TEAM LIMITED

Applications for this apprenticeship are being processed by Learning Innovations Training Team Limited

Contact

Steve Marshall 0791 8723685 smarshall@learninginnovations.co.uk

Level 2 Customer Service Practitioner apprenticeship standard, which includes:

  • Level 1/2 Functional Skills in maths and English (if required)
  • End-Point Assessment (EPA)
  • Company in-house training supported by a trained team

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


Before you apply

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