Coronavirus (COVID-19): to find out how we can support you with your apprenticeship including if you have been affected by redundancy, read our updated information.

Customer Service Apprenticeship ABLE PERSONNEL UK LIMITED

Are you a motivated individual, looking to build the first steps of a successful career? Do you want a job you would hate to leave? Do you seek a job role which offers high satisfaction as well as the opportunity to develop your skills and experience? If so, we have the perfect position for you!

Sign in to apply

Closing date: 14 Jul 2022

Apprenticeship summary

  • Weekly wage

    £200.00 - £250.00

  • Working week

    The working week will consist of a routine Monday - Friday 9.00am - 5.30pm (with a 1 hour lunch) however often on a Friday they will finish at 4pm and take 30mins lunch.

    Total hours per week: 37.50

  • Expected duration

    18 months

  • Possible start date

    15 Jul 2022

  • Date posted

    23 Mar 2022

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001837595

  • Positions

    1 available

Duties to include:

  • Communicating over the telephone with clients and colleagues
  • Issuing letters to clients
  • Managing email inboxes
  • Use excellent customer service continuously
  • Organise and report data
  • Managing in-house computer systems
  • Dealing with incoming calls from clients and assisting appropriatetly
  • Collecting client information and completing the next steps
  • Arranging appointments with clients for other departments

Requirements and prospects

Desired skills

  • Excellent verbal and written communication skills
  • Able to adopt a calm approach in high-pressure situations
  • Good knowledge of IT
  • Good organisational skills

Personal qualities

  • High level of motivation
  • Be able to use your own initiative
  • Ambitious individual, who is driven to achieve successful results

Desired qualifications

  • GCSE or equivalent at grades 9-4/A*-C in English, preferred but not essential

Future prospects

  • Potential to progress onto the Level 3 upon completion
  • There is an excellent opportunity to gain a full-time role if the apprentice is willing to work hard for their achievements

About the employer

Founded by Director Julie Lawrence in January 2004, Able Personnel UK is a recruitment partner that is focused on providing quality candidates with the right expertise to their clients. The team has more than 30 years’ experience and a solid understanding of the commercial sector.

Employer

ABLE PERSONNEL UK LIMITED

Address

Tangent Court

Highlands Road

Shirley

Solihull

B90 4PD

You must have JavaScript enabled to view a map of the location

Training

Training provider

KEY TRAINING LIMITED

Applications for this apprenticeship are being processed by Key Training Ltd

Contact

Matthew Connell 07717752768 matthew.connell@keytraining.co.uk

  • Level 2 Recruitment resourcer Apprenticship Standard
  • Functional Skills if required 

Apprenticeship standard

Recruitment resourcer

Level 2 (GCSE)

Before you apply

Before you apply for an apprenticeship you must first create an account. If you already have an account you'll need to sign in.