Customer Service Apprenticeship ABLE PERSONNEL UK LIMITED
Are you a motivated individual, looking to build the first steps of a successful career? Do you want a job you would hate to leave? Do you seek a job role which offers high satisfaction as well as the opportunity to develop your skills and experience? If so, we have the perfect position for you!
Closing date: 14 Jul 2022
Apprenticeship summary
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Weekly wage
£200.00 - £250.00
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Working week
The working week will consist of a routine Monday - Friday 9.00am - 5.30pm (with a 1 hour lunch) however often on a Friday they will finish at 4pm and take 30mins lunch.
Total hours per week: 37.50
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Expected duration
18 months
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Possible start date
15 Jul 2022
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Date posted
23 Mar 2022
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Apprenticeship level
Intermediate
Level 2 (GCSE) -
Reference number
VAC001837595
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Positions
1 available
Duties to include:
- Communicating over the telephone with clients and colleagues
- Issuing letters to clients
- Managing email inboxes
- Use excellent customer service continuously
- Organise and report data
- Managing in-house computer systems
- Dealing with incoming calls from clients and assisting appropriatetly
- Collecting client information and completing the next steps
- Arranging appointments with clients for other departments
Requirements and prospects
Desired skills
- Excellent verbal and written communication skills
- Able to adopt a calm approach in high-pressure situations
- Good knowledge of IT
- Good organisational skills
Personal qualities
- High level of motivation
- Be able to use your own initiative
- Ambitious individual, who is driven to achieve successful results
Desired qualifications
- GCSE or equivalent at grades 9-4/A*-C in English, preferred but not essential
Future prospects
- Potential to progress onto the Level 3 upon completion
- There is an excellent opportunity to gain a full-time role if the apprentice is willing to work hard for their achievements
About the employer
Founded by Director Julie Lawrence in January 2004, Able Personnel UK is a recruitment partner that is focused on providing quality candidates with the right expertise to their clients. The team has more than 30 years’ experience and a solid understanding of the commercial sector.
Employer
ABLE PERSONNEL UK LIMITED
https://www.ablepersonneluk.com/contact.php
Address
Tangent Court
Highlands Road
Shirley
Solihull
B90 4PD
Training
Training provider
KEY TRAINING LIMITED
Applications for this apprenticeship are being processed by Key Training Ltd
Contact
Matthew Connell 07717752768 matthew.connell@keytraining.co.uk
- Level 2 Recruitment resourcer Apprenticship Standard
- Functional Skills if required
Apprenticeship standard
Recruitment resourcer
Level 2 (GCSE)
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