Customer Service Apprentice Proofings Coated Textiles Ltd
This is a fantastic opportunity to join this dynamic company based in Rochdale. Working in a friendly office environment with an excellent chance of progression.
Closing date: 16 Jul 2022
Apprenticeship summary
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Weekly wage
£192.40
Wages explained
Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
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Working week
Monday – Friday, 8.30am – 4.30pm 30 mins lunch break
Total hours per week: 40.00
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Expected duration
12 months
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Possible start date
20 Jul 2022
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Date posted
22 Mar 2022
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Apprenticeship level
Intermediate
Level 2 (GCSE) -
Reference number
VAC001837484
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Positions
1 available
- Answering the telephone and dealing with enquiries
- Photocopying and scanning documents
- Sorting and opening post and recording incoming and outgoing mail
- Maintaining records, filing systems and computer files
- Typing, amending and formatting letters, reports and spreadsheets
- Assisting the Admin team as necessary
- Data Entry onto sage
Requirements and prospects
Desired skills
- Have a professional manner
- Excellent communication skills
- Experienced in the use of Microsoft word and Excel
- Be able to work alone and as part of a team
- Attention to detail and accuracy
- Good organisational skills and flexible approach to work
Personal qualities
- Must be able to work on your own initiative
- Strong customer focus
- Ability to prioritise your workload
- Able to understand and follow through on clear instruction
- Confident individual with a can-do attitude
- Ability to work well in a team
- Confidentiality as you will be dealing with sensitive information
Desired qualifications
GCSE in English and Maths Grade C/4 desirable but not relevant
Future prospects
Progression offered to the correct candidate upon completion.
About the employer
The original company dates from the 1930s when it was founded in Middleton near Manchester and was subsequently moved to Littleborough in 1974. In 2017 it moved to its current location in Newhey.
Employer
Proofings Coated Textiles Ltd
Address
Ogden Mill
Ogden Lane
Rochdale
OL16 3TQ
Training
Training provider
ROCHDALE TRAINING ASSOCIATION LIMITED
Applications for this apprenticeship are being processed by Rochdale Training Association
Contact
Nathan Finn 01706631417 nfinn@rochdaletraining.co.uk
Level 2 Customer Service Practitioner apprenticeship standard, which includes:
- Level 1/2 Functional Skills in maths and English (if required)
- End-Point Assessment (EPA)
- Level 2 NVQ in Customer Service
- Level 2 Technical Certificate
- Employee Rights and Responsibilities (ERR)
- Personal Learning and Thinking Skills (PLTS)
- Pastoral Care Courses such as Safeguarding and Equality and Diversity
- Off the job training
Apprenticeship standard
Customer service practitioner
Level 2 (GCSE)
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