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Apprentice Receptionist BUTLERS ESTATE AGENTS LTD

We are a local high street estate agents looking for an ambitious apprentice receptionist to join our team.

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Closing date: 11 Jul 2022

Apprenticeship summary

  • Weekly wage

    £177.97

  • Working week

    Monday to Friday, 9.00am to 5.00pm

    Total hours per week: 37.00

  • Expected duration

    18 months

  • Possible start date

    25 Jul 2022

  • Date posted

    23 Mar 2022

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC001837321

  • Positions

    1 available

Summary of Position:

  • To present a professional and courteous image of the Company at all times.
  • To answer a VOIP call system quickly and direct calls to their destination without delay.
  • To meet and greet customers and visitors to the office in such a way as to positively affect the customer's perception of the Company or call/visit experience.

Responsibilities:

  • To answer and direct a high volume of calls according to agreed standards.
  • To receive and relay verbal and written messages to ensure effective communication within the Company.
  • Accurately log information on calls received.
  • Meet, greet and direct visitors to the office.
  • Check and maintain supplies of office stationery, reordering as necessary.
  • Receive, sort and distribute incoming mail in a timely manner.
  • Ensure outgoing mail is sent in a timely manner.
  • File and retrieve documents within an established filing system and open new files as necessary.
  • Reproduce / scan documents using appropriate office equipment, as required.

This job description is not exhaustive and will be subject to periodic review. It may be amended to meet the changing needs of the business. The post-holder will be expected to participate in this process and we would aim to reach agreement on any changes.

Requirements and prospects

Desired skills

  • Information Technology
  • Administration Skills
  • Communication Skills - clear, effective communicator, on the phone, in writing and in person
  • Listening
  • Social Media Skills
  • Team Building Skills
  • Previous experience of using Microsoft packages. PowerPoint, adobe InDesign, photoshop, lightroom
  • Strong organisational skills
  • Good interpersonal skills
  • Essential: Word, Excel and social media

Personal qualities

  • Problem-solving approach
  • Multi-tasker
  • Customer service focus
  • Well-organised, good team player, problem-solving approach
  • Desirable: Proactive and confident

Desired qualifications

Minimum, 5 GCSEs, A*-C/9-4, in English and Maths or equivalent.

Future prospects

To be given the opportunity to become and accomplished estate agent representative.

Things to consider

The progression opportunity to become an accomplished estate agent representative. Hourly rates to be reviewed.

Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
https://www.gov.uk/national-minimum-wage-rates

About the employer

Starting the business with his wife in 2002 David has driven and adapted the business over the years to what is now a full service business with a High Street location.

Employer

BUTLERS ESTATE AGENTS LTD

Address

60 High Street

Mosborough

Sheffied

S20 5AE

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Training

Training provider

SHEFFIELD COLLEGE, THE

Applications for this apprenticeship are being processed by Sheffield College

Contact

The Sheffield College 01142602600 apprenticerecruitment@sheffcol.ac.uk

Qualification: L3 Business Administrator Apprenticeship Standard:

  • Assessment: Knowledge
  • Test: Portfolio-based
  • Interview: Project/improvement Presentation

College attendance is required.

Apprenticeship standard

Business administrator

Level 3 (A level)

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