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Hospitality Team Member - Level 2 Apprenticeship BEWICKS KITCHEN LTD

Bewicks Kitchen and Coffee House is looking to welcome a new member to the team as a Hospitality Team Member to support in the welcoming and serving of guests into our newly opened establishment.

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Closing date: 31 Jul 2022

Apprenticeship summary

  • Weekly wage

    £150.00

  • Working week

    To be confirmed by the employer

    Total hours per week: 30.00

  • Expected duration

    15 months

  • Possible start date

    15 Sep 2022

  • Date posted

    17 Mar 2022

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001835753

  • Positions

    1 available

Bewicks Kitchen and Coffee House is looking to welcome a new member to the team as a Hospitality Team Member to support in the welcoming and serving of guests into our newly opened establishment.

As part of your job role, you will be:

  • Welcoming guests on arrival
  • Seating guests dependent on availability and requirement
  • Providing a menu if required and offering refreshments
  • Knowledgeable of the menu to provide information if requested
  • Clearing and cleaning tables
  • Place setting ready for next customers
  • Monitoring the Coffee House area at all times to ensure it is clear, clean and tidy

Requirements and prospects

Desired skills

  • Good communication skills including listening to customers and transfer of information/orders
  • Willing to provide a good customer experience
  • Able to follow instruction
  • Confident to engage with customers on arrival and throughout their visit if necessary

Personal qualities

  • Very smart and clean appearance requiring very good personal hygiene
  • Respectful yet friendly nature
  • Ability to smile and appear professional, regardless of any situation

Desired qualifications

  • GCSE in Maths and English Grade A-E (9-2) or equivalent

Future prospects

  • Progression to level 3
  • Full time employment for the right candidate and successful completion of the apprenticeship

Things to consider

You will be standing for most of your working shift. This is solely a workplace based apprenticeship

If you do not have the required grades for the apprenticeship, you will be required to complete Functional Skills in maths and english by remote learning. 

Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

For more information please visit: https://www.gov.uk/national-minimum-wage-rates

About the employer

With our newly opened Kitchen and Coffee House, Bewicks welcome customers, both local and from afar, with our tempting menu of delicious, locally sourced food in a safe environment. Former Michelin Star Chef, Kevin Mulraney, is ready and waiting to greet visitors to share in his recipe for success.

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Training

Training provider

SUNDERLAND COLLEGE

Applications for this apprenticeship are being processed by Northumberland College

  • Level 2 Hospitality Team Member Apprenticeship Standard
  • In-house training with the employer

Apprenticeship standard

Hospitality team member

Level 2 (GCSE)

Before you apply

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