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Apprentice Retail Pharmacy Assistant-Higher Bebington Pharmacy - Wirral Church Road Medical Practice
To work as part of a pharmacy team under the supervision of the registered pharmacist, to ensure an accurate, timely, high quality dispensary / counter service is provided to our customers in a caring, friendly and professional manner.
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 30 Jul 2022
Apprenticeship summary
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Weekly wage
£200.00
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Working week
5 days a week with a total of 40hrs per week. Hours will fall between Monday to Sunday 8am to 8pm
Total hours per week: 40.00
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Expected duration
15 months
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Possible start date
07 Aug 2022
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Date posted
17 Mar 2022
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Apprenticeship level
Intermediate
Level 2 (GCSE) -
Reference number
VAC001835107
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Positions
1 available
You will assist in Retail sales, Re-ordering stock, Assist in Dispensary with preparation of medicines and prescriptions.
You will complete the following:
Retail Level 2 Apprenticeship + 2 GPhC Accredited Courses delivered by the National Pharmacy Association (NPA) Medicines Counter Assistant and Accredited Dispensing Assistant Course.
NPA Courses will commence around 8 weeks after you have been enrolled on the Retail Level 2 Apprenticeship. NPA Courses must be completed within the first 12 months of employment at the Pharmacy.
Your Retailer Level 2 Apprenticeship will be delivered by Qube Learning who are a National Training Provider. As a student within Qube Learning you will have a dedicated Skills Tutor who will visit you every 4-6 weeks and deliver a bespoke teaching and learning session.
Your Apprenticeship Training Programme + NPA Courses should be completed in around 15 months. Functional Skills (Maths and English) may form part of your programme.
Main Responsibilities:
Professionalism
• Read, ensure understanding and comply with Standard Operating Procedures (SOPs).
• Dispense medication in a timely manner, as stated on prescriptions, maintaining accurate dispensing records and ensuring that the medication is accurately labelled to ensure medicines are correctly and safely supplied.
• Dispense Monitored Dosage Systems (MDS) / blister packs and complete the associated documentation as per the associated SOPs where required.
• Ensure the highest standards of professional service and care to our patients by offering informed advice on appropriate treatment of minor ailments and products and referring to the pharmacist when necessary.
• Fulfil your role as a pharmacy apprentice in all NHS or private pharmacy services provided by your pharmacy.
• Complete all NHS and other pharmacy service paperwork accurately and on time.
• Ensure that locum pharmacists are briefed in company SOPs.
• Undertake the training required by the company to fulfil your role effectively, and ensure a high degree of professionalism.
• Keep up to date with current pharmacy practice, new drugs and their uses.
• Respect and maintain confidentiality of information concerning customers, colleagues, company policies and statistics in accordance with the Data Protection Act (to be replaced with the General Data Protection Regulation (GDPR) from 25th May 2018).
• Complete audits as requested by the company in a timely manner.
Customer service
• Ensure that customers receive excellent service.
• Use the till system to serve customers and be able to complete sales transactions.
• Deal with customer complaints and dispensing errors promptly and efficiently in accordance with company policy.
• Develop and maintain good relationships with local surgeries, nursing homes, other healthcare professionals and local bodies.
Housekeeping
• Ensure that the pharmacy always projects a professional image.
• Ensure that all areas within the pharmacy are clean, tidy and well organised with special attention to risk management guidelines.
• Ensure the floor is kept clean and free from hazards, e.g. boxes/totes.
• Follow all company Health & Safety procedures and policies and complete any associated training.
Stock Control
• Ensure high standards of pharmacy stock management, reduce stock holding and ensure maximum profitability.
• Ensure all orders are checked off accurately, and stock stored with care.
• Ensure the date checking procedure is maintained and recorded.
The above list is not exhaustive. You may be required to perform other duties, those deemed reasonable by your Manager.
You will complete the following:
Retail Level 2 Apprenticeship + 2 GPhC Accredited Courses delivered by the National Pharmacy Association (NPA) Medicines Counter Assistant and Accredited Dispensing Assistant Course.
NPA Courses will commence around 8 weeks after you have been enrolled on the Retail Level 2 Apprenticeship. NPA Courses must be completed within the first 12 months of employment at the Pharmacy.
Your Retailer Level 2 Apprenticeship will be delivered by Qube Learning who are a National Training Provider. As a student within Qube Learning you will have a dedicated Skills Tutor who will visit you every 4-6 weeks and deliver a bespoke teaching and learning session.
Your Apprenticeship Training Programme + NPA Courses should be completed in around 15 months. Functional Skills (Maths and English) may form part of your programme.
Main Responsibilities:
Professionalism
• Read, ensure understanding and comply with Standard Operating Procedures (SOPs).
• Dispense medication in a timely manner, as stated on prescriptions, maintaining accurate dispensing records and ensuring that the medication is accurately labelled to ensure medicines are correctly and safely supplied.
• Dispense Monitored Dosage Systems (MDS) / blister packs and complete the associated documentation as per the associated SOPs where required.
• Ensure the highest standards of professional service and care to our patients by offering informed advice on appropriate treatment of minor ailments and products and referring to the pharmacist when necessary.
• Fulfil your role as a pharmacy apprentice in all NHS or private pharmacy services provided by your pharmacy.
• Complete all NHS and other pharmacy service paperwork accurately and on time.
• Ensure that locum pharmacists are briefed in company SOPs.
• Undertake the training required by the company to fulfil your role effectively, and ensure a high degree of professionalism.
• Keep up to date with current pharmacy practice, new drugs and their uses.
• Respect and maintain confidentiality of information concerning customers, colleagues, company policies and statistics in accordance with the Data Protection Act (to be replaced with the General Data Protection Regulation (GDPR) from 25th May 2018).
• Complete audits as requested by the company in a timely manner.
Customer service
• Ensure that customers receive excellent service.
• Use the till system to serve customers and be able to complete sales transactions.
• Deal with customer complaints and dispensing errors promptly and efficiently in accordance with company policy.
• Develop and maintain good relationships with local surgeries, nursing homes, other healthcare professionals and local bodies.
Housekeeping
• Ensure that the pharmacy always projects a professional image.
• Ensure that all areas within the pharmacy are clean, tidy and well organised with special attention to risk management guidelines.
• Ensure the floor is kept clean and free from hazards, e.g. boxes/totes.
• Follow all company Health & Safety procedures and policies and complete any associated training.
Stock Control
• Ensure high standards of pharmacy stock management, reduce stock holding and ensure maximum profitability.
• Ensure all orders are checked off accurately, and stock stored with care.
• Ensure the date checking procedure is maintained and recorded.
The above list is not exhaustive. You may be required to perform other duties, those deemed reasonable by your Manager.
Requirements and prospects
Desired skills
-Good communication skills
-Good customer service skills
Personal qualities
-Reliable
-Hardworking
-Approachable
-Eager to learn
Desired qualifications
GCSEs at grades C/4 or above (or equivalent) in maths and English.
Future prospects
For the right candidate it is hoped the apprentice will be taken on permanently following the apprenticeship.
Things to consider
Sharing your details (GDPR):
Qube Learning will not share any of your personal details with any person or company outside our organisation, except the hiring manager for this specific position. We may share you details with another department within Qube Learning if we feel we could help you with the many other training opportunities we offer.
About the employer
Community Pharmacy
Employer
Church Road Medical Practice
About disability confident
Address
25
Brackenwood Road
Wirral
CH63 2LR
Training
Training provider
Qube Learning
Applications for this apprenticeship are being processed by Qube Qualifications And Development Limited
Contact
Natalya Palmer
Retailer level 2 qualification
2 National Pharmacy association qualifications (Counter assistant & Medical dispensing)
Including Functional Skills in Maths and English if required
Apprenticeship standard
Retailer
Level 2 (GCSE)
Employer's Application Instructions
Please click on the link below to apply
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 30 Jul 2022