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Customer Service Apprentice Michael's Bridal Wholesale Fabrics Limited

Do you love bridal wear? Then is the place for you. We deal internationally and have a wide customer base. There are plenty of prospects for advancement for the right candidate. As customer services you will be dealing with both local and International customers and be required to provide support for our close-knit and friendly team.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 28 Jul 2022

Apprenticeship summary

  • Weekly wage

    £192.40

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    40 hours a week, over 5 days. 30 minute paid break. Days and daily working hours to be discussed at interview.

    Total hours per week: 40.00

  • Expected duration

    53 weeks

  • Possible start date

    08 Aug 2022

  • Date posted

    17 Mar 2022

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001834819

  • Positions

    1 available

We have a wealth of customers throughout Europe and we are looking for an enthusiastic person to support a busy team.

Main Duties:

  • Switchboard/Telephone
  • Post In/Out/Couriers
  • Managing emails
  • Managing orders
  • Typing/Correspondence
  • Data Inputting
  • General Filing duties

Requirements and prospects

Desired skills

  • Basic computer skills
  • Ability to work well on their own
  • Good telephone manner, polite and professional
  • Ability to work in an organised and structured way
  • A European language would be advantageous, but not essential

Personal qualities

  • Punctual
  • Enthusiastic
  • Organised
  • Good attention to detail
  • Well-spoken and presentable
  • Good sense of humour
  • Ability to work within a close-knit team

Desired qualifications

GCSE grades 9-4 (A* to C) in Maths and English or equivalent qualifications in these subjects.

Future prospects

  • Potential for full time employment for the right candidate.
  • There are opportunities to progress from a Level 2 to a Level 3 qualification 
  • Many employers retain apprentices in full/part time positions
  • The Qualifications you gain can also help you to get into higher education or other employment 
  • Being an apprentice gives you the opportunity to gain a recognised qualification and developing professional skills whilst earning a salary, inside some of Kent’s best companies.
  • Once the Apprenticeship has been achieved you will have the skills, abilities and experience to update and enhance your CV, to make it attractive to potential employers.
     

Things to consider

INTERVIEW

  • We will be interviewing candidates who meet the criteria as they apply and will recruit after a successful interview which may be before the closing date.

Reality Check

  • You will be responsible for your travel expenses to and from your place of work.  Therefore, you must have the means to get to your place of work on a daily basis whilst awaiting for your first wages to be paid.

About the employer

Michael’s Bridal Fabrics are a family-run business which has been involved with bridal fabrics for over 20 years.  We are well known for the quality and variety of our fabrics and accessories which are sourced across Europe.  We believe in a quality product, excellent customer service and attention to detail. We pride ourselves in the extensive range of beautiful fabrics we offer.  We also supply an ever-expanding range of wedding laces, appliqués, crystal edgings, plain fabrics and many other products chiefly to the wedding dress market.

Employer

Michael's Bridal Wholesale Fabrics Limited

Address

Unit F4

Northfleet Industrial Estate, Lower Road

Gravesend

DA11 9SW

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Training

Training provider

KENT COUNTY COUNCIL

Applications for this apprenticeship are being processed by Kent Training & Apprenticeships

Contact

Kent Training and Apprenticeships Business Support Team 0800 731 4297 KT&A@kent.gov.uk

On the job training with the employer whilst working towards the Apprenticeship Standard.  

Regular work based assessments/observations carried out by Kent Training & Apprenticeships Tutor Assessor, to determine competency and meet with Awarding Body standards.

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Employer's Application Instructions

This employer has requested all applicants to apply through Kent Training and Apprenticeships online application system – Therefore, to apply for this position, please click on the link below and follow the online instructions.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 28 Jul 2022