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Customer Service Apprenticeship Babies Blessings Limited

You will learn to achieve a high customer service level, both face to face and via social media platforms, you will develop excellent verbal and interpersonal skills to ensure effective communication with all management, staff, and customers.

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Closing date: 25 Aug 2022

Apprenticeship summary

  • Weekly wage

    £144.30

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday 9.00am - 5.00pm

    Total hours per week: 30.00

  • Expected duration

    12 months

  • Possible start date

    29 Aug 2022

  • Date posted

    14 Mar 2022

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001834034

  • Positions

    1 available

Throughout your apprenticeship and training you will develop key skills, as below:

  • You will learn to achieve a high customer service level, both face to face and via social media platforms
  • As an apprentice you will develop excellent verbal and interpersonal skills to ensure effective communication with all management, staff, and customers
  • You will learn to become focused and results driven, with a positive motivated attitude, enabling you to drive sales and meet sales targets
  • You will gain an Awareness of health and safety and Manual handling
  • We use social media to generate sales, we require applicants to have the ability to use these platforms and have a good level of computer and main software packages. Additional training can be given
  • You will gain a Knowledge and understanding of e commerce
  • You will be trained in Using epos systems and tills
  • A keen interest in fashion and design will be beneficial
  • You will gain experience and Knowledge to develop the ability and skill to create visual merchandising and shop displays
  • General tasks vary day to day
  • Your role when you arrive at work is to ensure the shop floor is ready for customers
  • You will be trained in all products to enable you to assist customers in a professional manner
  • You will keep the all work areas clean and tidy.
  • You will need to locate Stock in various areas of the shop, replenishing after selling
  • As a Retail assistant you will be expected to assist in Sale events, helping with the mark down process, assisting in stock room maintenance
  • You will participate in sales promotions, goals and targets
  • You will learn how to use all social media platforms as part of our sales and marketing plan

If you are interested in becoming part of the Babies Blessings Team , gaining great skills and experience whilst you earn a wage and a qualification.


Requirements and prospects

Desired skills

  • A keen interest in fashion and design will be beneficial
  • Assist customers in a professional manner
  • We require applicants to have the ability to use these platforms and have a good level of computer and main software packages

Personal qualities

  • Polite and driven
  • Must feel comfortable dealing with situations fae to face 
  • A positive motivated attitude, enabling you to drive sales and meet sales target

Desired qualifications

  • GCSE 9-4 / A*-C

Future prospects

Possbility to be kept on in the role.


About the employer

Babies Blessing is an independent family run business established in 2009. It was founded by sisters Lauren and Deanne who as children were surrounded by fabrics and fashion from a young age, daughters of a dress maker their mother would design and make their clothing so they have an innate passion for clothing fashion and footwear. The sister’s travel around the world to hand pick the stunning collections, each season adding new brands to their already exciting collection. Alongside running the business the Sisters are mothers too so they have a unique understanding with parents, this enables them to deliver the perfect shopping experience to you.

The shops are based in Hartlepool a lovely coastal town in the North East of England. Shops are open 9-5 each day except Sundays so you will always have a knowledgeable member of our team on the phone willing to help. We can be contacted by emails or a live chat too, we pride ourselves on our high standard of customer service, and we love our customers and will go above and beyond to give customer satisfaction.

Employer

Babies Blessings Limited

Address

194 York Road

HARTLEPOOL

TS26 9EB

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Training

Training provider

LEARNING CURVE (JAA) LIMITED

Applications for this apprenticeship are being processed by Learning Curve

Contact

molly bowker molly.bowker@learningcurvegroup.co.uk

Level 2 Customer Service 

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


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