Telesales Apprentice Pentagon
We are currently looking for enthusiastic and motivated individuals who are looking to begin a career the automotive sector.
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 27 Jul 2022
Apprenticeship summary
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Weekly wage
£192.40
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Working week
Monday - Friday 0900am - 1730pm
Total hours per week: 40.00
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Expected duration
15 months
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Possible start date
01 Aug 2022
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Date posted
14 Mar 2022
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Apprenticeship level
Advanced
Level 3 (A level) -
Reference number
VAC001833982
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Positions
1 available
What will you be doing?
Main responsibilities for the role include:
Providing all
Pentagon customers with a level of service that will achieve the highest
level of customer satisfaction, retention and loyalty.
Taking the time to talk
to customers via inbound calls and building genuine rapport by truly
listening to their needs and supporting them with the products and
services that are right for them.
Estimating and
invoicing costs to customers.
To handle outgoing
follow up calls, emails and other digital leads using the correct
procedure in a professional and courteous manner.
Working and
communicating with other Parts departments within the business.
Assisting with
promotions, events and marketing initiatives to increase sales
of incremental products.
A £4000 Loyalty Bonus to be paid on completion of 6 years service with Pentagon Motor Group
The working hours for this role are Monday - Friday
0900am - 1730pm.
Requirements and prospects
Desired skills
As an Apprentice with the Pentagon Group, you will need to:
Have a keen interest in motor vehicles and be able to follow instructions
Be enthusiastic, committed, and confident with an analytical and methodical way of thinking
Be highly motivated with an eye for detail.
Be driven by your own initiative & an excellent communicator with the ability to maintain positive relationships.
Personal qualities
Must be a team player
Must have flexible ‘can do’ approach
Desired qualifications
Future prospects
Things to consider
Please be aware that the wage will vary dependent on age, please see below further details. Under 18’s - £4.81 per hour 18 to 20 year olds - £6.83 per hour 21 to 22 year olds - £9.18 per hour 23 and above - £9.50 per hour
Have you heard about our benefits?
When you join Pentagon, from Day 1 you'll have access to a comprehensive benefits package including:
£4000 bonus payment after 6 years completed service
30 days holiday per year (including Bank Holidays) that will increase with length of service.
Recommend a Friend Scheme.
Discounted days out with family and friends.
Retail discounts saving £££'s on shopping and dining out.
Fully funded, Nationally Recognised Qualifications.
Manufacturer specific training.
Salary Finance.
24 hour access to the Employee Assistance Programme and designated site Mental Health First Aiders.
Team member Pension Scheme contributions.
Friends & family Customer Referral Payments
Discounts on products and services that we provide for family and friends.
We pride ourselves on offering exceptional training and development opportunities along with realistic career paths for each member of our Team.
About the employer
Employer
Pentagon
https://www.pentagon-group.co.uk/
Address
Outer Circle Road
Lincoln
Lincoln
LN2 4LD
Training
Training provider
LEARNING SKILLS PARTNERSHIP LTD
Applications for this apprenticeship are being processed by Learning Skills Partnership
Contact
Holly Parkinson 07432840539 holly.parkinson@learningskillspartnership.com
Specialist Level 3.
This apprenticeship programme is delivered with a blended learning approach and includes a mixture of onsite tutor visits and online tutor led sessions. All delivery is completed in the workplace and you will not need to attend any off-site training.
Apprenticeship standard
Customer service specialist
Level 3 (A level)
Employer's Application Instructions
To apply for this vacancy please click 'Apply now' and you will be redirected to the GetMyFirstJob website where you will be required to submit an application. If this is your first visit to GetMyFirstJob you will be required to register on the website, please complete all fields upon registration and ensure you attach a copy of your CV
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 27 Jul 2022