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Telesales Apprentice Pentagon

We are currently looking for enthusiastic and motivated individuals who are looking to begin a career the automotive sector.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 27 Jul 2022

Apprenticeship summary

  • Weekly wage

    £192.40

  • Working week

    Monday - Friday 0900am - 1730pm

    Total hours per week: 40.00

  • Expected duration

    15 months

  • Possible start date

    01 Aug 2022

  • Date posted

    14 Mar 2022

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC001833982

  • Positions

    1 available

At Pentagon Group, we believe in growing and developing our own talent and as a Pentagon Apprentice you will be given full in-house and manufacturer training to enable you to become the best that you can be.
What will you be doing?
Main responsibilities for the role include:



Providing all
Pentagon customers with a level of service that will achieve the highest
level of customer satisfaction, retention and loyalty.

Taking the time to talk
to customers via inbound calls and building genuine rapport by truly
listening to their needs and supporting them with the products and
services that are right for them.

Estimating and
invoicing costs to customers.

To handle outgoing
follow up calls, emails and other digital leads using the correct
procedure in a professional and courteous manner.

Working and
communicating with other Parts departments within the business.

Assisting with
promotions, events and marketing initiatives to increase sales
of incremental products.

A £4000 Loyalty Bonus to be paid on completion of 6 years service with Pentagon Motor Group
The working hours for this role are Monday - Friday
0900am - 1730pm.

Requirements and prospects

Desired skills

Who are we looking for?
As an Apprentice with the Pentagon Group, you will need to:

Have a keen interest in motor vehicles and be able to follow instructions
Be enthusiastic, committed, and confident with an analytical and methodical way of thinking
Be highly motivated with an eye for detail.
Be driven by your own initiative & an excellent communicator with the ability to maintain positive relationships.

Personal qualities

Polite, calm and approachable persona
Must be a team player
Must have flexible ‘can do’ approach

Desired qualifications

• A minimum grade C / 4 in English and Maths and preferably in a Science based subject.

Future prospects

This is a fantastic opening to gain permanent employment in a varied and ever expanding industry. Pentagon has an enviable reputation for well trained, high quality staff and this is a career opportunity not to be missed.

Things to consider

Once you commence at the Retailer, further induction training will be supplied by the Retailer. You will also receive visits and other training from the Learning Skills Partnership representative.
Please be aware that the wage will vary dependent on age, please see below further details. Under 18’s - £4.81 per hour 18 to 20 year olds - £6.83 per hour 21 to 22 year olds - £9.18 per hour 23 and above - £9.50 per hour

Have you heard about our benefits?

When you join Pentagon, from Day 1 you'll have access to a comprehensive benefits package including:

£4000 bonus payment after 6 years completed service
30 days holiday per year (including Bank Holidays) that will increase with length of service.
Recommend a Friend Scheme.
Discounted days out with family and friends.
Retail discounts saving £££'s on shopping and dining out.
Fully funded, Nationally Recognised Qualifications.
Manufacturer specific training.
Salary Finance.
24 hour access to the Employee Assistance Programme and designated site Mental Health First Aiders.
Team member Pension Scheme contributions.
Friends & family Customer Referral Payments
Discounts on products and services that we provide for family and friends.
We pride ourselves on offering exceptional training and development opportunities along with realistic career paths for each member of our Team.

About the employer

At Pentagon we believe any position with us isn't just another job, it’s a career. Our success since 1991 has been built on our Teams ...people are at the heart of everything we do, so we’re always looking for those individuals who show commitment, enthusiasm, drive and can relate to our 5 Core Values that have been part of our 'family' since the very beginning. We now have 47 franchise points representing 12 different brands, 23 locations and over 1300 Team Members. So if you are looking to join a company with year on year growth, fantastic learning and development opportunities, recognition & reward, you've just found it ! For more company information, follow the link - http://www.pentagon-group.co.uk/why-work-for-pentagon

Employer

Pentagon

Address

Outer Circle Road

Lincoln

Lincoln

LN2 4LD

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Training

Training provider

LEARNING SKILLS PARTNERSHIP LTD

Applications for this apprenticeship are being processed by Learning Skills Partnership

Contact

Holly Parkinson 07432840539 holly.parkinson@learningskillspartnership.com

Customer Service
Specialist Level 3.
This apprenticeship programme is delivered with a blended learning approach and includes a mixture of onsite tutor visits and online tutor led sessions. All delivery is completed in the workplace and you will not need to attend any off-site training.

Apprenticeship standard

Customer service specialist

Level 3 (A level)

Employer's Application Instructions

To apply for this vacancy please click 'Apply now' and you will be redirected to the GetMyFirstJob website where you will be required to submit an application. If this is your first visit to GetMyFirstJob you will be required to register on the website, please complete all fields upon registration and ensure you attach a copy of your CV

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 27 Jul 2022