Apprentice Store Retail Assistant- Go Outdoors- Bristol Cribbs Go Outdoors
We have an exciting opportunity for you to join our team as a Store Colleague Apprentice! Go Outdoors are working closely with Qube Learning to source and recruit the perfect Apprentice to fit in to an already successful and established team. You will be part of the only UK Outdoor Retailer to offer good, better, and the best products around.
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 15 Aug 2022
Apprenticeship summary
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Weekly wage
£144.30 to £285.00
Wages explained
Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
Minimum Wage Rates -
Working week
Shifts to be confirmed
Total hours per week: 30.00
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Expected duration
15 months
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Possible start date
20 Aug 2022
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Date posted
14 Mar 2022
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Apprenticeship level
Intermediate
Level 2 (GCSE) -
Reference number
VAC001833898
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Positions
1 available
You will be assigned a designated skills tutor, who will support you every step of the way throughout your apprenticeship. This is an excellent opportunity to join a well-established company and kick start your career.
This Apprenticeship is paid at National Minimum wage, Under 18's £4.62ph, 18-20 £6.56ph, 21-22 £8.36, 23ph+ £8.91ph
Role Purpose:
To provide an excellent customer experience by offering expert advice and knowledge to help the Outdoors consumer make the best choices that fulfil their needs. Take pride in and maintain excellent store standards and demonstrate GO’s mission and values.
We are the largest outdoors retailer in the UK, we are incredibly thrifty and offer excellent value to our customers. We look for Store Colleagues who are passionate about delivering excellent customer service, thrive working in a team environment and can approach and advise customers accordingly based on their needs.
Job Description
Accountabilities:
• Create an environment where customers are made to feel welcome and are given an excellent shopping experience by providing brilliant product knowledge and advice to fulfil all customer needs.
• Taking pride in the store’s appearance and ensuring store standards are always maintained.
• Maintain and replenish stock levels to maximise stock availability for customers.
• Create inspiring displays that showcases our products and potential outdoors experiences.
Duties and Responsibilities:
• Exceed customer expectations by using GO’s customer service model ABC at all times.
• Make customers feel welcome by acknowledging them when they enter the store.
• Observe customer buying signals offer assistance at the right time to ensure you are offer help when it matters most.
• Ask customers what was wrong with a product if it is returned and offer replacements or alternatives to ensure the customers’ needs are met.
• Show a genuine interest in the customers’ needs to identify and recommend the right products to fulfil the customer’s needs.
• Create excitement around the products and the possibilities they offer to help the customer visualise the potential opportunities.
• Offer alternative solutions to customers when a product they wanted are unavailable, so the customers’ needs are still fulfilled.
• Help customers to make the decision to buy the products that are right for their needs.
• Resolve any concerns a customer may have to remove any doubts about the products they are buying.
• Serve customers promptly.
• Replenish and maintain stock levels to ensure a high availability.
• Take personal ownership development by keeping up to date with product knowledge.
• Support all departments to maintain a high level of customer service.
• Take pride in maintaining store and department standards inside and out by create inspiring displays to showcase our products.
• Present yourself in an approachable, friendly professional manner that makes customer feel at ease.
Requirements and prospects
Desired skills
Personal qualities
Desired qualifications
Future prospects
Things to consider
About the employer
Employer
Go Outdoors

About disability confident
https://www.jdplc.com/our-group
Address
Unit 1c
Centaurus Road
Bristol
BS34 5TS
Training
Training provider
Qube Learning
Applications for this apprenticeship are being processed by Qube Qualifications And Development Limited
Contact
Natalya Palmer
Apprenticeship standard
Retailer
Level 2 (GCSE)
Employer's Application Instructions
Please click on the link below to apply
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 15 Aug 2022