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Apprentice Trade Counter Sales Howden's Joinery Ltd

Are you looking for a new challenge where you can earn while you learn? Do you want to be part of an incredible team working towards a common goal, providing excellent service to our customers?

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 14 Jul 2022

Apprenticeship summary

  • Annual wage


  • Working week

    40hrs between 8:00am-5:00pm/7:30am-4:30pm. Days to be confirmed. Total hours per week: 40.00 Hours and days to be confirmed at interview Total hours per week: 40.00

    Total hours per week: 40.00

  • Expected duration

    15 months

  • Possible start date

    15 Jul 2022

  • Date posted

    15 Mar 2022

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

As a Trade Sales Counter apprentice you will learn to:

  • Provide potential and existing customers with the highest level of customer service and support the wider sales team in generating and chasing leads
  • Process sales for customers using the in store payment systems, quoting correct pricing, delivery date and stock requirements
  • Focus on effective customer account management, aiming to increase the company’s customer base and develop long term collaborative relationships within the building trade
  • Maintain up to date product and industry knowledge

Requirements and prospects

Desired skills

  • Strong communication skills
  • Ability to build strong relationships
  • Good customer service skills
  • Target driven
  • Planning and organising skills
  • Ability to prioritise own workload
  • A desire for continuous personal and professional development

Personal qualities

  • Able to communicate effectively with customers and colleagues
  • Driven and motivated to succeed
  • A desire for continuous personal and professional development
  • Hardworking, flexible and reliable

Desired qualifications

  • A*-C or 9-4 GCSE English & maths or equivalent qualifications are preferred but not essential

Future prospects

  • Howdens is a fast growing, vast company with career progression opportunities for individuals that show real passion and dedication

Things to consider

  • The successful candidate may be required to work some Saturdays

About the employer

Our story began in 1995 with a commitment to provide kitchens and joinery products to trade customers from local stock. Today, we are the UK’s largest supplier of fitted kitchens and joinery products, offering quality services to local builders nationwide.


Howden's Joinery Ltd


Glendower Road



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Training provider

Nova Training

Applications for this apprenticeship are being processed by Nova Training Ltd


Laura Malpass 07496568668

  • Customer Service Practitioner Level 2 - Intermediate Apprenticeship
  • Training provided by in house Learning & Development Team
  • Support from external training provider
  • 15 Month programme including minimum 12 month learning period plus end point assessment
  • GCSE or equivalent maths and English desired but not essential, as these will be covered during the apprenticeship

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 14 Jul 2022