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L3 Business Administrator Apprentice Grassendale Medical Practice

You will be working within the Medical centre completing business administration. They are allocated on a public transport route. You will be asked to carry our responsible tasks and attention to detail is a MUST. You cannot be a patient of the practice to apply for this vacancy due to GDPR.

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Closing date: 06 Feb 2023

Apprenticeship summary

  • Weekly wage


  • Working week


    Total hours per week: 39.00

  • Expected duration

    18 months

  • Possible start date

    13 Feb 2023

  • Date posted

    10 Mar 2022

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

  • Producing accurate records and documents, including emails and letters, files and payments and reports and proposals
  • Review and update databases, record information and produce data analysis where required
  • Understanding and following procedures where necessary
  • Organise meetings and carry out daily tasks where appropriate
  • Support and engage with different parts of the organisation as a business administrator
  • Interact with both internal and external customers
  • Work across teams and resolve issues as requested
  • Build and maintain positive relationships
  • Take responsibility for initiating and completing tasks in a timely manner

Requirements and prospects

Desired skills

  • Great time management skills
  • Good IT skills
  • Great people skills
  • Strong communication skills, both written and verbal
  • Great knowledge of the IT system and record information accurately
  • You cannot be a patient of this practice due to GDPR  to apply for this vacancy

Personal qualities

  • Being helpful when working with internal and external customers
  • Adaptable and aware of situations that may occur
  • Confident
  • Accuracy and attention to detail
  • Resolve issues where requested
  • Friendly and helpful
  • Willing and understanding
  • Caring and supportive
  • Patient and kind
  • Caring and supportive
  • Fun
  • Willing and approachable
  • Putting the customer first
  • Able to prioritise
  • Be aware of GDPR and patient confidentiality
  • Show a positive attitude
  • Show initiative, manage priorities, and help with issues or problems
  • Aware of GDPR - data protection
  • Understanding and following procedures where necessary
  • Aware of safeguarding of vulnerable adults

Desired qualifications

GCSEs at grades A*-C/9-4 (or equivalent) in maths and English are desirable.

Future prospects

Management or senior support roles, possibly of a full-time role within the NHS.

Things to consider

Aware that you are part of a larger organisation and you must follow processes.

About the employer

They are a long established general medical practice. In 1987 we moved to our current location from Garston Old Road. In 1995 we had an extension built on the existing premises enabling us to develop and expand our services and making the surgery easily accessible for the disabled. A couple of years ago we completed the addition of another internal clinical room, allowing us to provide more nurse and doctor appointments, and create space for us to become a Training Practice and take GP Registrars.


Grassendale Medical Practice



Darby Road


L19 9BP

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Training provider

DH Associates

Applications for this apprenticeship are being processed by Dawn Hodge Associates Ltd


Jules Westbrook

DH Associates will be the training provider who will deliver this qualification to you within the workplace.  You will be on programme for 18 months and will be guided through the qualification by DH A trainers.

You will be given a coach/mentor within the setting to help support you, and you will be given the time to work on your qualification.

You will be working on an apprenticeship standard and involved is functional skills where applicable

Apprenticeship standard

Business administrator

Level 3 (A level)

Before you apply

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