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Business Administration Level 3 Apprenticeship Crowe Humble Wesencraft

We are currently looking for a Receptionist / Admin Assistant to join our firm. Experience is essential in this role. Listed below is a breakdown of the requirements of the role.

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Closing date: 31 Jul 2022

Apprenticeship summary

  • Weekly wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    9.00am - 5.00pm Monday - Friday with 1 hour unpaid lunch

    Total hours per week: 35.00

  • Expected duration

    18 months

  • Possible start date

    01 Aug 2022

  • Date posted

    10 Mar 2022

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

  • Greet and welcome clients as soon as they arrive in the office and dealing with their enquiries
  • Direct visitors to the appropriate person within the office
  • Switchboard duties, i.e. answering telephones, taking messages and forwarding relevant calls and making appointments when required
  • Updating office calendar and imputing important details relating to Court hearings
  • Photocopying/Scanning as required
  • Dealing with all incoming and outgoing mail
  • Preparing Court files for relevant hearings
  • Daily filing for all fee earners
  • Ensure the confidentiality of all the firm’s and clients’ documentation and information
  • Any other duties which from time to time are required by the firm

Requirements and prospects

Desired skills

  • Experience with Microsoft Office
  • Ability to work in a fast paced environment
  • Experience with Microsoft Office
  • Excellent communication skills both verbal and written
  • Proven work experience as a Receptionist or working within an office environment
  • Ability to work at a high standard when under pressure
  • Multi-tasking and time management skills, with the ability to prioritise tasks accordingly

Personal qualities

  • Confidence whilst maintaining a professional attitude when dealing with vulnerable people

Desired qualifications

4 and above or equivalent in both maths and English.

Future prospects

A chance to devlop and start a career with us.

About the employer

Crowe Humble Wesencraft is one of the leading firms of specialist criminal defence solicitors in the Northeast of England. Should you find yourself in trouble with the police or other authority, we have the tools to help you fight your corner and achieve the best possible outcome. We cover police stations and courts throughout the Northeast of England and are available to help you 24 hours a day, 365 days a year.


Crowe Humble Wesencraft



Addison Road

Newcastle Upon Tyne


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Training provider


Applications for this apprenticeship are being processed by LearningSkills


Alex Helm 0191 4338727

  • Maths and English to Level 2 required, if not already achieved
  • Ongoing assessment by the employer and provider - for example meetings with apprentice, employer and learning provider, observations of workplace, gathering evidence
  • Knowledge, Skills and Behaviour in relation to: customer service principles and practices, planning, regulation, responsibility and IT, business principles, customer communication and health and safety
  • Undertake a self-assessment in the last month of their apprenticeship to enable them to see whether they are confident that they have taken on board all aspects of the occupation. This self-assessment must be submitted to the independent end point assessor as a source of evidence to prepare for independent End Point Assessment which will include multiple choice assessment; showcase portfolio of learning and interview; presentation of a project

Apprenticeship standard

Business administrator

Level 3 (A level)

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