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Retail Apprentice (MULE) James Matthew Davies

MULE is looking to recruit a Retail Apprentice to carry out various retail tasks including serving and advising customers, dealing with orders and maintaining social media channels. This is a fantastic opportunity for a determined individual to build a career as you will be reporting directly to the owner.

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Closing date: 25 Jul 2022

Apprenticeship summary

  • Weekly wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday between 9.30am - 5.00pm

    Total hours per week: 37.50

  • Expected duration

    56 weeks

  • Possible start date

    26 Jul 2022

  • Date posted

    07 Mar 2022

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

Duties include:

  • Serving customers within the shop and ensuring they receive the best possible service
  • Providing advice and information on all products
  • Performing face to face sales with customers
  • Booking in repairs
  • Taking payments
  • Organising displays
  • Dealing with customer issues
  • Ensuring correct stock levels
  • Ordering stock
  • Assisting customers with technical queries
  • Performing general housekeeping and ensuring the shop and frontage are clean and tidy
  • Helping with social media
  • Picking and packing, when needed

Requirements and prospects

Desired skills

  • Excellent communication skills
  • Excellent timekeeping skills
  • Good computer skills
  • Good knowledge of social media preferable but not essential

Personal qualities

  • Confident 
  • Outgoing
  • Personable
  • Presentable
  • Polite
  • Interest in bikes
  • Reliable
  • Excellent work ethic

Desired qualifications

  • GCSE grade 4/C-9/A* or functional skills Level 1 or equivalent

Future prospects

The opportunity of a full-time role for the right candidate.

Things to consider

  • This vacancy is in Oswestry so is in a rural town. As such, your travel arrangements should be an important consideration
  • This is a small team and as such requires everyone to get involved and work in a fast paced environment
  • The following apprenticeship has been listed as a Standard
  • This means at the end of your apprenticeship you will be asked to undertake an End Point Assessment (EPA)

An EPA for Retailer can include:

  • On demand test
  • Observation
  • Professional discussion

About the employer

MULE is situated in Oswestry, Shropshire. They have a shop in Oswestry and also an online service for all cycle clothing, accessories and bikes and frames. As an independent Shropshire born business, they are not just "another bike shop" they are a tight knit group of professionals and enthusiasts who are committed to putting customers on their best bike.


James Matthew Davies



Salop Road


SY11 2NR

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Training provider

Nova Training

Applications for this apprenticeship are being processed by Nova Training Ltd


Carolyn Marson 07794895870

  • Retailer Level 2 Apprenticeship Standard
  • Functional Skills maths and English Level 2
  • 20% Off the Job Training

Apprenticeship standard


Level 2 (GCSE)

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