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Apprentice Lettings Advisor (Norwich) Abbotts Town & Countrywide

Were looking for an Apprentice Lettings Advisor to join our branch in Norwich, part of the countrys largest most successful estate agency group. The Apprentice Lettings Advisor will work across our lettings teams providing excellent customer service whilst learning all aspects of the role.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 28 Jul 2022

Apprenticeship summary

  • Weekly wage

    £230.80

  • Working week

    Shifts TBD.

    Total hours per week: 40.00

  • Expected duration

    15 months

  • Possible start date

    03 Aug 2022

  • Date posted

    02 Mar 2022

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC001829433

  • Positions

    1 available

Key responsibilities:

Ensure every customer is greeted in a friendly, positive and
enthusiastic manner in an attempt to build rapport.
Deliver excellent customer service to assist customers with
all aspects of renting/letting.
Maintain full documentation of all applicants, their
requirements and actions.
Uphold high standards with regard to industry regulation and
internal compliance
Administration of tenancies, ensuring all lets proceed to
move-in swiftly, smoothly and compliantly
Managing the tenant referencing process
Maintain the property register and window displays
Business generation activities
Diary management
Liaising with clients, suppliers, branch staff, property
management, accounts to ensure all lets commence and conclude effectively
Providing support to a busy team
General office duties including filing, archiving, scanning
and typing
The right candidate will thrive in this fun yet challenging
role and we are looking for individuals to maintain the high standards we pride
ourselves on while pushing the business forward to expand and grow even
further. The role will bring other benefits such as training, career
development and progression opportunities within the area and throughout the
company.
NB – the successful candidate will need a valid UK driving
licence to visit properties to ensure suitability for letting.






















 


Requirements and prospects

Desired skills


Efficient and well organised with a keen eye for detail
Confident with a professional approach
Excellent standard of communication
Have a good level of IT knowledge, especially Microsoft
Office
Possess exceptional customer service skills
Knowledge of regulation, policies, processes, organisational structure









 

Personal qualities

Professionalism
Adaptability
Responsible
 

Desired qualifications

May need GCSEs in English and Maths or an equivalent level of education.

Future prospects

Great progression opportunities upon completion.

 

 


About the employer

We are part of the UK's largest property services group, serving customers in over 650 branches across the UK. As specialists in both the residential and commercial property markets, we employ more than 8,500 people who are passionate about property and work hard to deliver the best outcome for our customers.

Employer

Abbotts Town & Countrywide

Address

43

Exchange Street

Norwich

NR2 1DJ

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Training

Training provider

HIT TRAINING LTD

Applications for this apprenticeship are being processed by HIT Training Ltd

Contact

Vicky Williams 02393876392 Vicky.williams@hittraining.co.uk

The successful candidate will undertake a full Level 3 Apprentceship Standard in Customer Service over a period of 15-18 months.

We also offer full induction training as well as support for
your on-going development and progression. This will include informal training
programmes as well as more structured learning initiatives.

Apprenticeship standard

Customer service specialist

Level 3 (A level)


Employer's Application Instructions

To apply for this vacancy please click 'Apply now' and you will be redirected to the GetMyFirstJob website where you will be required to submit an application. If this is your first visit to GetMyFirstJob you will be required to register on the website, please complete all fields upon registration and ensure you attach a copy of your CV

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 28 Jul 2022