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Customer Service Apprenticeship Radbournes

Customer service position available working for a respected builder's merchants. Support with Customer Service duties and gaining additional experience in other areas of the business.

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Closing date: today

Apprenticeship summary

  • Weekly wage

    £180.38 - £273.75

  • Working week

    Monday - Friday 9.00am - 5.00pm. Overtime will also be available there will be a requirement to work some Saturday Mornings. Full-time, permanent.

    Total hours per week: 37.50

  • Expected duration

    12 months

  • Possible start date

    01 Aug 2022

  • Date posted

    02 Mar 2022

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

We are looking to add a dedicated and self-motivated person to our team. To assist in the processing, production, handling and loading of both bagged and loose Aggregates and associated products.

Must be able to be approachable by members of the public and be able to assist them with any queries they might have. Will be required to serve both account trade customers and members of the public.

Have a problem solving mentality and be able to deal with complications which may arise through the working day.

Duties will include (but will not be limited to):

  • Serving and loading customers both retail and trade in a busy builders Merchants environment
  • Loading and unloading both their own fleet of vehicles and suppliers vehicles
  • Filling of both bulk and pre-packed bagged aggregates
  • General yard duties

Will be discussed in more detail at screening with Riverside. 

Requirements and prospects

Desired skills

  • Communication skills

Personal qualities

  • Ability to work both as an individual and part of a team
  • To listen to and action instructions
  • Willingness to learn and a desire to obtain qualifications to be able to progress in the workplace

Desired qualifications

No formal qualifications required.

Future prospects

Possibility for full employment with qualifications for forklifts, loading shovels, tele-handlers, lorry-mounted cranes and HGV after the apprenticeship.

Things to consider

  • Please consider how you will travel to and from work each day
  • This is an outside job working in all weather conditions all year round
  • Overtime will also be available there will be a requirement to work some Saturday mornings
  • Full-time, permanent
  • Pension scheme
  • All PPE supplied
  • Death in service insurance
  • Free staff car parking

Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

For more information please visit:

About the employer

Radbournes is a Stone, Aggregate and Concrete Supplier covering Herefordshire and the surrounding Counties supplying the needs of Builders, Homeowners, Large and small Contractors and Building Merchants with their requirements.

We process and repackage materials to supply our customers requirements on site as well as a collection and delivery service. 




Reynard Close



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Training provider


Applications for this apprenticeship are being processed by Riverside Training Ltd

  • Level 2 Customer Services Practitioner Standard
  • All job specific training - including other recognised qualifications 
  • Functional Skills (if required)

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Before you apply

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