Coronavirus (COVID-19): to find out how we can support you with your apprenticeship including if you have been affected by redundancy, read our updated information.

Apprentice Lettings Advisor (Norwich) Abbotts Town & Countrywide

Were looking for an Apprentice Lettings Advisor to join our branch in Norwich, part of the countrys largest most successful estate agency group. The Apprentice Lettings Advisor will work across our lettings teams providing excellent customer service whilst learning all aspects of the role.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 28 Jul 2022

Apprenticeship summary

  • Weekly wage

    £230.80

  • Working week

    Shifts to be confirmed

    Total hours per week: 40.00

  • Expected duration

    15 months

  • Possible start date

    03 Aug 2022

  • Date posted

    01 Mar 2022

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC001828839

  • Positions

    1 available

Key responsibilities:

  • Ensure every customer is greeted in a friendly, positive and enthusiastic manner in an attempt to build rapport
  • Deliver excellent customer service to assist customers with all aspects of renting/letting.
  • Maintain full documentation of all applicants, their requirements and actions.
  • Uphold high standards with regard to industry regulation and internal compliance
  • Administration of tenancies, ensuring all lets proceed to move-in swiftly, smoothly and compliantly
  • Managing the tenant referencing process
  • Maintain the property register and window displays
  • Business generation activities
  • Diary management
  • Liaising with clients, suppliers, branch staff, property management, accounts to ensure all lets commence and conclude effectively
  • Providing support to a busy team
  • General office duties including filing, archiving, scanning and typing
  • The right candidate will thrive in this fun yet challenging role and we are looking for individuals to maintain the high standards we pride ourselves on while pushing the business forward to expand and grow even further

The role will bring other benefits such as training, career development and progression opportunities within the area and throughout the company

Requirements and prospects

Desired skills

  • Efficient and well organised
  • Confident with a professional approach
  • Excellent standard of communication
  • Have a good level of IT knowledge, especially Microsoft Office
  • Possess exceptional customer service skills
  • Knowledge of regulation, policies, processes, organisational structure

Personal qualities

  • Professionalism
  • Adaptability
  • Responsible
     

Desired qualifications

  • May need GCSEs in English and maths

Future prospects

  • Great progression opportunities upon completion

 

 

About the employer

We are part of the UK's largest property services group, serving customers in over 650 branches across the UK. As specialists in both the residential and commercial property markets, we employ more than 8,500 people who are passionate about property and work hard to deliver the best outcome for our customers.

Employer

Abbotts Town & Countrywide

Address

43

Exchange Street

Norwich

NR2 1DJ

You must have JavaScript enabled to view a map of the location

Training

Training provider

HIT TRAINING LTD

Applications for this apprenticeship are being processed by HIT Training Ltd

Contact

Vicky Williams 02393876392 Vicky.williams@hittraining.co.uk

The successful candidate will undertake a full Level 3 Apprentceship Standard in Customer Service over a period of 15-18 months.

We also offer full induction training as well as support for
your on-going development and progression. This will include informal training
programmes as well as more structured learning initiatives.

Apprenticeship standard

Customer service specialist

Level 3 (A level)

Employer's Application Instructions

To apply for this vacancy please click 'Apply now' and you will be redirected to the GetMyFirstJob website where you will be required to submit an application. If this is your first visit to GetMyFirstJob you will be required to register on the website, please complete all fields upon registration and ensure you attach a copy of your CV

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 28 Jul 2022