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Sales/Customer Service Assistant Apprentice Builders Marketplace Ltd

Assisting with processing sales and providing quotations for customers, and resolving customer queries/complaints via telephone and email.

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Closing date: 22 Jul 2022

Apprenticeship summary

  • Weekly wage

    £192.40

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday to Friday, 8am to 6pm - flexible 8 hour shift, to be agreed on appointment

    Total hours per week: 40.00

  • Expected duration

    15 months

  • Possible start date

    25 Jul 2022

  • Date posted

    03 Mar 2022

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001828511

  • Positions

    2 available

As part of your role you will be: liaising with customers over the phone and via email, resolving complaints/general queries, chasing/locating orders and following up on customer deliveries, and responding to customer messages via our various selling platforms. You may also be required to assist with various ad-hoc tasks as and when required by the team.


Requirements and prospects

Desired skills

Technically savvy, computer literature, good English and numerical skills, attention to detail, good telephone manner

Personal qualities

Punctuality, Reliability, Responsible, Proactive, Quick Learner

Desired qualifications

At least Maths & English GCSE grade C and above or equivalent

Future prospects

Full Time role in the office – Sales Representative for Kit Buildings 

Things to consider

Long periods of working on computer  


About the employer

Owned and operated Builders Maketplace, Kit Buildings is one of the leading names in the worldwide supply and installation of both semi-permanent and permanent steel buildings and PVC buildings. We have an enviable reputation not just domestically but across the globe and have helped supply a multitude of satisfied customers with the structures they need.

Employer

Builders Marketplace Ltd

Address

Motherwell Way

GRAYS

RM20 3XD

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Additional location information

Kit Buildings Builders Marketplace Unit B6, J31 Park Motherwell Way West Thurrock Essex RM20 3XD

Training

Training provider

SOUTH ESSEX COLLEGE OF FURTHER AND HIGHER EDUCATION

Applications for this apprenticeship are being processed by South Essex College

Contact

Diane Ridgley 07855701273 diane.ridgley@southessex.ac.uk

Level 2 Cusomer Service Practitioner Apprenticeship standard

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


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