Level 2 Customer Service Practitioner Desk Write Office Supplies Ltd
A varied customer focused role involving taking customer orders via phone and email, supplier queries, marketing and promotion, outbound sales calls to potential new customers, maintaining database and general office duties.
Closing date: 21 Jul 2022
Apprenticeship summary
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Weekly wage
£225.00
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Working week
Monday - Friday 9.00am- 5.00pm
Total hours per week: 37.50
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Expected duration
18 months
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Possible start date
25 Jul 2022
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Date posted
01 Mar 2022
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Apprenticeship level
Intermediate
Level 2 (GCSE) -
Reference number
VAC001828459
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Positions
1 available
- Taking customer orders via phone and email - input details onto CRM system
- Handle supplier queries
- Purchasing exercises with a view to best product from best supplier recommendations
- Marketing and promotion- social media and emails to customers
- Outbound sales calls to introduce Desk Write to potential new customers
- Building and maintaining database
- General office duties
Requirements and prospects
Desired skills
- Good organisational skills
- Confident IT skills
Personal qualities
- Punctual
- Good communicatior
- Confident communicaing by telephone
- Can use your own initiative
- Personable and friendly
Desired qualifications
Minimum Grade 4 GCSE in Maths and English.
Future prospects
For the right candidate, there will be an opportunity for real growth, progression and responsibility within the company.
Things to consider
An assessor from In-Comm Training will visit you once a month to deliver the qualification. You will also need to attend In-Comm (WS9 8UG) for additional ad-hoc training (over a block period).
Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
For more information please visit: https://www.gov.uk/national-minimum-wage-rates
About the employer
Desk Write Business Solutions has over 25 years of experience in the supply of office products to businesses, schools, councils, and charities all over the UK.
Please see website, for futher information.
Employer
Desk Write Office Supplies Ltd
Address
2
Sidings Close
Wolverhampton
WV11 3DR
Training
Training provider
IN-COMM TRAINING AND BUSINESS SERVICES LIMITED
Applications for this apprenticeship are being processed by In-Comm Training Services Ltd
Contact
Alex Jones 07918 567041 alexj@in-comm.co.uk
- Level 2 Customer Services Practitioner qualification
- Functional Skills (If required)
- Personal Learning and Thinking Skills
- Employment Rights and Responsibilities
- 20% off the job training
Apprenticeship standard
Customer service practitioner
Level 2 (GCSE)
Before you apply
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