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Customer Service Apprenticeship - Design Department LWC DRINKS LIMITED

LWC Drinks are recruiting for a vibrant and enthusiastic Customer Service Apprentice to join their Design Department within the Support Centre at Head Office. You will be fully supported to achieve a Level 2 Customer Service Practitioner Level 2 qualification, whilst working for the UK's largest drinks wholesaler and distributor!

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Closing date: 30 Jul 2022

Apprenticeship summary

  • Weekly wage

    £192.40

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday - Exact hours to be discussed

    Total hours per week: 40.00

  • Expected duration

    15 months

  • Possible start date

    31 Jul 2022

  • Date posted

    28 Feb 2022

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001828259

  • Positions

    1 available

Duties will include (but not limited to):

  • Speaking to customers on a day-to-day basis
  • Order input
  • Managing customer stocks
  • Taking enquiries/orders and general customer service/admin tasks including archiving
  • Handling enquiries
  • Inbound and outbound calls to customers.

Requirements and prospects

Desired skills

  • Good knowledge of Excel and Word
  • Good time management skills

Personal qualities

  • Enthusiasm to work within a fast paced environment
  • Flexible
  • Reliable
  • Self-motivated
  • Personable
  • Confident
  • Ability to be resilient
  • Can work comfortably in a busy environment

Desired qualifications

GCSEs at grades A*-C/9-4 (or equivalent) in maths and English.

Future prospects

Progression into employment with the company.

Things to consider

This qualification is a standard, meaning there will be an End Point Assessment with an independent EPA Assessor from the Awarding Body to qualify


About the employer

Established in 1979, LWC has grown from a small start up to the “fastest growing privately owned drinks company in the UK."

We consider our success the product of our philosophy: not to sell brands on behalf of brand owners, but to buy on behalf of our customers, providing the best service available in the industry throughout every facet of our business, and making a real difference to yours.

After over 40 years of experience, we have developed the expertise to provide the best service in the industry.

Employer

LWC DRINKS LIMITED

Address

Greengate Industrial Estate, Greenside Way

Middleton

MANCHESTER

M24 1SW

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Training

Training provider

Nova Training

Applications for this apprenticeship are being processed by Nova Training Ltd

Contact

Amy Purkiss 07891 315 956 amy.purkiss@novatraining.co.uk

Level 2 Customer Service Practitioner apprenticeship standard, which includes:

  • Functional Skills (if needed)
  • 20% off the job training

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


Before you apply

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