Customer Service Apprenticeship - Design Department LWC DRINKS LIMITED
LWC Drinks are recruiting for a vibrant and enthusiastic Customer Service Apprentice to join their Design Department within the Support Centre at Head Office. You will be fully supported to achieve a Level 2 Customer Service Practitioner Level 2 qualification, whilst working for the UK's largest drinks wholesaler and distributor!
Closing date: 30 Jul 2022
Apprenticeship summary
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Weekly wage
£192.40
Wages explained
Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
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Working week
Monday - Friday - Exact hours to be discussed
Total hours per week: 40.00
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Expected duration
15 months
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Possible start date
31 Jul 2022
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Date posted
28 Feb 2022
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Apprenticeship level
Intermediate
Level 2 (GCSE) -
Reference number
VAC001828259
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Positions
1 available
Duties will include (but not limited to):
- Speaking to customers on a day-to-day basis
- Order input
- Managing customer stocks
- Taking enquiries/orders and general customer service/admin tasks including archiving
- Handling enquiries
- Inbound and outbound calls to customers.
Requirements and prospects
Desired skills
- Good knowledge of Excel and Word
- Good time management skills
Personal qualities
- Enthusiasm to work within a fast paced environment
- Flexible
- Reliable
- Self-motivated
- Personable
- Confident
- Ability to be resilient
- Can work comfortably in a busy environment
Desired qualifications
GCSEs at grades A*-C/9-4 (or equivalent) in maths and English.
Future prospects
Progression into employment with the company.
Things to consider
This qualification is a standard, meaning there will be an End Point Assessment with an independent EPA Assessor from the Awarding Body to qualify
About the employer
Established in 1979, LWC has grown from a small start up to the “fastest growing privately owned drinks company in the UK."
We consider our success the product of our philosophy: not to sell brands on behalf of brand owners, but to buy on behalf of our customers, providing the best service available in the industry throughout every facet of our business, and making a real difference to yours.
After over 40 years of experience, we have developed the expertise to provide the best service in the industry.
Employer
LWC DRINKS LIMITED
Address
Greengate Industrial Estate, Greenside Way
Middleton
MANCHESTER
M24 1SW
Training
Training provider
Nova Training
Applications for this apprenticeship are being processed by Nova Training Ltd
Contact
Amy Purkiss 07891 315 956 amy.purkiss@novatraining.co.uk
Level 2 Customer Service Practitioner apprenticeship standard, which includes:
- Functional Skills (if needed)
- 20% off the job training
Apprenticeship standard
Customer service practitioner
Level 2 (GCSE)
Before you apply
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