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Business Administration Apprentice Dessert Shop Holdings Ltd

Urgent vacancy! Business Administration Apprentice required for the award winning Little Dessert Shop in Wolverhampton! Gain valuable administration experience with a successful business. This is an apprenticeship in Business Administration Level 3.

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Closing date: 29 Jul 2022

Apprenticeship summary

  • Weekly wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday to Friday, 9am to 5pm.

    Total hours per week: 35.00

  • Expected duration

    18 months

  • Possible start date

    01 Aug 2022

  • Date posted

    25 Feb 2022

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

Urgent vacancy!  Business Administration Apprentice required for the award winning Little Dessert Shop in Wolverhampton! Gain valuable office experience with a successful business. This is an apprenticeship in Business Administration Level 3.

Your role will include providing office support to both employees and customers, keeping company data updated and interacting with clients to build good relationships.

Other duties and responsibilities may include:

  • Answering phone calls, taking messages and connecting calls to proper departments
  • Following up on clients’ business communications, ordering and billing and tracking the organisation’s expenditure
  • Invoicing clients, collecting company data and negotiating agreements with internal and external stakeholders
  • Educating clients about company products and services and how to make a purchase
  • Communicating with clients through fax and emails and building positive relationships with them
  • Making employee travel arrangements and helping with minor technical issues
  • Preparing documents through editing, printing and binding
  • Preparing plans to help streamline and improve business operations
  • Any other related duties to support business requirements

Requirements and prospects

Desired skills

  • Excellent communication skills
  • Polite telephone manner
  • Organised
  • IT skills
  • Work well within a team and on own initiative

Personal qualities

  • Confident
  • Reliable
  • Committed
  • Focused
  • Willing to learn

Desired qualifications

  • Age 16-18: maths and English at GCSE 4/C minimum (or equivalent or Functional Skills Level 2)
  • Age 19+: maths and English at GCSE 4/C minimum (or equivalent or Functional Skills Level 2)

Future prospects

Possible opportunity to progress onto employment.

Things to consider

Please do not contact this employer. You must be eligible for the qualification first with the training provider Gordon Franks Training, who will conduct the first interview (apply online or see the ‘contact details’ section). Once successful, your details will then be forwarded to the employer for you to be considered for this vacancy. Please research the employer and Gordon Franks Training.

About the employer

Little Dessert Shop® is an award-winning brand that has continued to innovate to become the leading trendsetter in the UK since 2015. Serving handcrafted artisanal waffles, crepes, coffee, cheesecakes, cookie dough & gelato combined with our unrivalled dining experience to offer an experience like no other!


Dessert Shop Holdings Ltd



Gorsebrook Road


WV10 6JD

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Training provider


Applications for this apprenticeship are being processed by Gordon Franks


Recruitment Team 0121 333 3001

  • Business Administration Level 3 - units as required via the job role
  • Support in maths/English Functional Skills if required
  • Assessments
  • Observations
  • Exam
  • Witness testimonies on work completed
  • Portfolio of evidence generated whilst in placement and via any other training
  • Assessor visits
  • Researching and gaining knowledge
  • Rights & Responsibilities in the Workplace / employment skills

Apprenticeship standard

Business administrator

Level 3 (A level)

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