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Business Administration Level 3 Apprenticeship D-LINE (EUROPE) LIMITED

This is a fantastic opportunity to join an international business growing from year to year as a sales apprentice. D-Line are delighted to offer this apprenticeship for someone who is no stranger to hard work and is ready for the next big challenge in their career journey.

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Closing date: 31 Jul 2022

Apprenticeship summary

  • Weekly wage


  • Working week

    Monday - Friday, 9.00am - 5.00pm

    Total hours per week: 35.00

  • Expected duration

    18 months

  • Possible start date

    01 Aug 2022

  • Date posted

    01 Mar 2022

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

Duties will include:

  • Answer incoming calls, screening unsolicited calls and passing through to the relevant colleague
  • Monitor and respond to incoming emails via shared inbox
  • Management of CRM, updating records, imputing details of client’s interactions, setting reminders for sales managers
  • Social media management, content creation, scheduling content, live chat management, growing audiences
  • Manage pricing queries via email, telephone, online
  • Meetings: booking meeting rooms, preparing video call tech, taking notes during meetings and logging notes along with making actions
  • Diary management- managing business development managers schedules efficiently when out of office
  • Liaise with warehouse operations team to update customers on stock levels, order progress and returns
  • Provide administrative support to wider D-line management team including managing director & administration manager on special projects.
  • Prepare sales quotations for uk- wide electrical wholesalers
  • Arranging samples for new customers and follow up with secondary contact.
  • Always keeping an eye open for new business and sales opportunities
  • Keeping knowledge current on D-lines product range

Requirements and prospects

Desired skills

  • Comfortable with MS office, word, outlook, ect.
  • Good communication skills 

Personal qualities

  • Motivated
  • Confident
  • Hard working
  • Great work ethic

Desired qualifications

  • Grade 4/C and above in maths and English

Future prospects

  • A great oppourtunity to devlop your career

About the employer

D-Line is a UK company, based in Newcastle upon Tyne, with a global reputation for innovative cable management products ‘for use where time, safety and appearance matter’. D-Line patented the world’s fastest cable trunking system, in subtle shapes to blend with modern decor. These iconic D-shaped ½-round & ¼-round profiles are now popular in 30+ countries. D-Line also invented the first fire-rated clips that could be fitted in non-

metallic trunking, preventing the potentially fatal consequences of cable entanglement. D-Line developed socket enclosures to contain socket extensions and cable clutter, and in 2014 pioneered linkable floor cable protectors to satisfy another common requirement. D-Line products are manufactured in the UK. They are fully tested and certified to the highest quality requirements.




Unit A5

Tromso Close

North Shields

NE29 7XH

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Training provider


Applications for this apprenticeship are being processed by LearningSkills


Alex Helm 01914338727

Business Administratoor Level 3 Apprenticeship Standard:

  • Maths and English to Level 2 required, if not already achieved
  • Ongoing assessment by the employer and provider – for example meetings with apprentice, employer and learning provider, observations of workplace, gathering evidence
  • Knowledge, Skills and Behaviour in relation to: customer service principles and practices, planning, regulation, responsibility and IT, business principles, customer communication and health and safety
  • Undertake a self-assessment in the last month of their apprenticeship to enable them to see whether they are confident that they have taken on board all aspects of the occupation. This self-assessment must be submitted to the independent end point assessor as a source of evidence to prepare for independent End Point Assessment which will include multiple choice assessment; showcase portfolio of learning and interview; presentation of a project

Apprenticeship standard

Business administrator

Level 3 (A level)

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