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Apprentice Car Parts Advisor Midland Car Spares

Midland Car Spares Ltd of Wolverhampton are seeking a keen and enthusiastic Customer Service apprentice with good basic knowledge of cars.

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Closing date: 22 Jul 2022

Apprenticeship summary

  • Weekly wage

    £168.35

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    35hrs shifts TBC between Monday - Saturday, 8:30am - 5:30pm.

    Total hours per week: 35.00

  • Expected duration

    12 months

  • Possible start date

    24 Jul 2022

  • Date posted

    24 Feb 2022

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001826471

  • Positions

    1 available

Midland Car Spares Ltd of Wolverhampton are seeking a keen and enthusiastic Customer Service apprentice with good basic knowledge of cars.

The successful candidate will be:

  • Answering email and telephone queries
  • Providing good advice and information about car parts
  • Ordering relevant car parts
  • Promoting additional services or parts
  • Arranging timely delivery and following up on after sales care

Requirements and prospects

Desired skills

  • Confident telephone manner and some mechanical experience would be an advantage

Personal qualities

  • Keen, ambitious, with good knowledge of cars

Desired qualifications

  • A*-D (9-3) GCSE or equivalent English & maths or equivalent

Future prospects

  • To progress onto Level 3

Things to consider

Candidates will be expected to work some Saturdays.

The following Apprenticeship has been listed as a Standard. This means at the end of your Apprenticeship you will be asked to undertake an End Point Assessment (EPA)

An EPA for Customer Service Practitioner can include:

  • Showcase
  • Observations
  • Discussions

This will be discussed further upon interview.


About the employer

With over 30 years experience in the industry.... You can trust us to supply OE Matching Parts at the best prices in the market place. A Premier Motor Factor in the West Midlands!

Midland Car Spares - Supplier of New Genuine Original and Aftermarket Parts to the trade and retail market. Emphasis on quality motor vehicle components at the best prices. We offer Brake Parts, Clutch kits, Flywheels, Service Filters, Tools, Fuel & Engine Management Parts. Bulbs, Light Units, Steering & Suspension, Wipers, Engine Mountings, Engine Oil & lubricants, Car Accessories, Starter Motors, Alternators, Exhausts, Catalytic Converters, Shock Absorbers, Steering Racks, Drive shafts, Power Steering pumps, Clutch & Brake Cables, Radiators, Gaskets & Seals, Timing Belt & Chain kits, Ignition Parts, Slave & Master Cylinder, CV Joints to name a few....

We offer Local, National & International delivery services.

Employer

Midland Car Spares

Address

92

Great Brickkiln Street

Wolverhampton

WV3 0PU

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Training

Training provider

Nova Training

Applications for this apprenticeship are being processed by Nova Training Ltd

Contact

Nichola Webb 07985328312 Nichola.webb@novatraining.co.uk

  • Customer Service Practioner Level 2 
  • Functional Skills
  • Minimum 20% off the job training  
  • EPA

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


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