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Customer Service / Administrative Apprentice PARAGON TRAFFIC MANAGEMENT LIMITED

Paragon provide a client-centric traffic management service with strong sector experience and have seen the team grow to over 60 members of staff, 2 depots and head offices in North Lincolnshire. They are now looking to recruit a customer service / administrative apprentice to work with the design and Surveying manager.

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Closing date: 29 Jul 2022

Apprenticeship summary

  • Weekly wage

    £168.35

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday 9.00am - 5.00pm

    Total hours per week: 35.00

  • Expected duration

    52 weeks

  • Possible start date

    08 Aug 2022

  • Date posted

    22 Feb 2022

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001826218

  • Positions

    1 available

  • Create and amend detailed AutoCAD Traffic Management Plans
  • Communicate both verbally and written with internal and external customers
  • Drawings are to be created in line with Chapter 8 Legislation
  • Use Google Maps and Google Earth as reference for layouts
  • Communicate details from survey information supplied by each project co-ordinator
  • Work to the agreed time frames given by your line manager
  • To create and manufacture special legend signs and advance warnings according to upcoming operational requirements
  • Ensure all TM plans are completed and submitted for approved within 24 hours of the initial enquiry being received working with the Design & Surveying Manager on this
  • To assist the Design & Surveying Manager where applicable and when requested
  • Assist where applicable with site photo checking

Requirements and prospects

Desired skills

  • Good time management skills
  • Good communication skills, both written and verbal

Personal qualities

  • Knowledge of Microsoft packages
  • Good attention to detail
  • Must be able to work well on your own and as part of a team

Desired qualifications

  • GCSEs at grades C/4 or above (or equivalent) in maths and English

Future prospects

  • Excellent future prospects for the right candidate

About the employer

Paragon Traffic Management deal with temporary pedestrian and traffic management throughout the UK. For further details, please see the website above.

Employer

PARAGON TRAFFIC MANAGEMENT LIMITED

Address

Brithouse

High Street East

Scunthorpe

DN15 6UH

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Training

Training provider

MCARTHUR DEAN TRAINING LIMITED

Applications for this apprenticeship are being processed by McArthur Dean Training Ltd

Contact

Julie Curtis 01482 307357 julie@mcarthurdean.co.uk

Customer Service Practitioner Level 2 Apprenticeship Standard:

  • Level 2 Functional Skills in maths and English (if required)
  • End-Point Assessment (EPA)
  • One to one Tutor Assessor support in the workplace
  • Attending weekly classes covering Health and Safety and Equality and Diversity and working towards completing the EPA

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

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