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Customer Service / Administration Apprentice Jane Brooks Law

Working for a firm of solicitors based in Hessle, this is a fantastic opportunity to take the first steps of a career within a legal environment. This role offers good progression routes for the right person.

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Closing date: 29 Jul 2022

Apprenticeship summary

  • Weekly wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    30+ Hours per week, full hours to be confirmed Monday - Friday

    Total hours per week: 30.00

  • Expected duration

    52 weeks

  • Possible start date

    08 Aug 2022

  • Date posted

    22 Feb 2022

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

The successful candidate would undertake the following duties:

  • Cover the reception, answering the telephone and dealing with clients
  • Assisting with photocopying
  • Dealing with the post, including opening, distributing and franking outgoing mail
  • Opening case files
  • General typing duties

The above list is in no way exhaustive and the Apprentice would have the ability to take on more responsibilities as they gain more and experience and skills in the workplace.

Requirements and prospects

Desired skills

  • The successful candidate will have confident communication skills and enjoy dealing with people, as well as being nicely presented and well organised

Personal qualities

  • The ability to build good working relationships with a wide range of people
  • The ability to work under pressure in a fast-paced environment
  • Ambition, drive and willingness to take on responsibilities

Desired qualifications

  • GCSEs at grades C/4 or above (or equivalent) in maths and English

Future prospects

  • Excellent future prospects for the right candidate

About the employer

Jane Brooks Law was established in 2007 and is a modern company with traditional values. We are committed to providing dependable and friendly services tailored to our clients individual needs.

Dealing in residential conveyancing, private client work which includes the preparation of tax efficient Wills and administration of Estates, commercial property, employment issues and business advice.


Jane Brooks Law


6 Earlscourt



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Training provider


Applications for this apprenticeship are being processed by McArthur Dean Training Ltd


Julie Curtis 01482 307357

Customer Service Practitioner Level 2 Apprenticeship Standard:

  • Level 2 Functional Skills in maths and English (if required)
  • End-Point Assessment (EPA)
  • One to one Tutor Assessor support in the workplace
  • Attending weekly classes covering Health and Safety and Equality and Diversity and working towards completing the EPA

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

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