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Administration / Customer Service Apprentice Lily Perfume Uk Ltd

We are looking for a dedicated and hardworking apprentice to work as a PA for the Director of Cosz Cosmetics UK LTD. The ideal candidate will be organised, able to use Microsoft packages, and have a passion for the beauty industry.

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Closing date: 30 Jul 2022

Apprenticeship summary

  • Weekly wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday 9.30am - 5.00pm. Details to be confirmed.

    Total hours per week: 32.50

  • Expected duration

    12 months

  • Possible start date

    01 Aug 2022

  • Date posted

    22 Feb 2022

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

Duties to include:

  • All receptionist duties to be completed
  • Dealing with customers via phone and email
  • Other tasks as and when required
  • Arranging shipments for customer’s orders
  • Completing VAT records
  • Attending meetings to discuss new projects
  • To become Line manager of the production line
  • Confirming all artwork for customer orders
  • Checking factory’s have the correct licences and certification’s
  • Creating quotation sheets for the customer
  • Following up on any enquires from the customer
  • Meeting and greeting customers
  • Managing all paperwork for the production line workers e.g. Incident report forms

Requirements and prospects

Desired skills

  • IT skills
  • Customer service skills 
  • Exceptional communication skills

Personal qualities

  • Friendly
  • Well presented
  • Punctual
  • Confident in speaking to customers
  • Must have a passion for the beauty industry

Desired qualifications

GCSE's (or equivalent) grade 9-4 / A*-C maths and English would be essential.

Future prospects

If the candidate is successful and passionate in their job role there is an opportunity for the candidate to travel the world attending exhibitions and shows such as Cosmoprof and Beauty World to help attract new clients.

If the candidate is successful through their apprenticeship a permanent contract will be offered at the end of the apprenticeship.

Wage will be negotiable at the end of apprenticeship.

Things to consider

The Apprenticeship National Minimum Wage guide (ANMW):

About the employer

Lily Z are a Cosmetics, Perfumes & Skin care exclusive private label OEM/OBM manufacturer.  Our factories  make products for some of the top brands in the UK and Worldwide. We have a specialised team with hard working staff and creative designers offering high-quality products at affordable prices.


Lily Perfume Uk Ltd


Unit 11

Colliery Lane


Houghton Le Spring


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Training provider


Applications for this apprenticeship are being processed by East Durham College


Emma Norbury 0191 5185587

  • Level 2 Customer Service Practitioner Apprenticeship Standard
  • Maths and English Functional Skills if required - if not required, maths and English upskill will still be provided but you do not need to sit an exam
  • Preparation for End Point Assessment

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Before you apply

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