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Kia Parts Advisor Apprentice HUMMING BIRD MOTORS PLC

Would you like a career in the automotive industry as a Parts Advisor, working for Kia, a dynamic and exciting brand whose company ethos is 'Family like Care'? Duties will include liaising with customer, suppliers, and mechanics to order car parts.

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Closing date: 28 Jul 2022

Apprenticeship summary

  • Weekly wage

    £192.40

  • Working week

    8.30am - 5.00pm, days TBC

    Total hours per week: 40.00

  • Expected duration

    16 months

  • Possible start date

    30 Jul 2022

  • Date posted

    16 Feb 2022

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001823375

  • Positions

    1 available

Do you strive to deliver excellent customer service?

Do you want to join the UK's most exciting and dynamic car brand whose company ethos is "Family-like Care"?

If the answer is "yes" then the Kia Apprenticeship Programme could be the career route for you. Hummingbird Motors are currently seeking a Parts Advisor Apprentice to join their dealership. This is an exciting role with first-class training and outstanding long-term career prospects.

The comprehensive programme provides you with an exciting and challenging opportunity to achieve formal qualifications through extensive product training as well as building up confidence and gaining valuable work experience whilst undertaking the role.

Duties will include:

  • Working with customers to meet their requirements and giving advice on additional parts and services
  • Matching orders against stock items and sourcing parts, while offering competitive prices
  • Working as a team and independently to reach set goals and KPIs
  • Delivering fantastic customer service while remaining efficient and focused on your tasks
  • Incoming and outgoing call handling, face-to-face transactions, and IT-based communications
  • Managing goods in and out
  • Working with suppliers, placing orders or returns and processing paperwork accurately
  • Working to a high level of customer service at all times and remain courteous and police to customers

Requirements and prospects

Desired skills

  • Excellent communication skills
  • Computer literate
  • Meticulous attention to detail

Personal qualities

  • Have a keen interest in and knowledge of the motor vehicle industry
  • The willingness to also undertake basic duties as part of training
  • Mechanically minded

Desired qualifications

A*-C/9-4 GCSE in maths and English (or equivalent), Science and ICT are desirable.

Future prospects

Possible permanent position on the completion of the apprenticeship. On completion of the apprenticeship the average salary of a parts and service advisor is anywhere between £22k-£28k.

Things to consider

Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week). For more information please visit: https://www.gov.uk/national-minimum-wage-rates


About the employer

As an Apprentice with Kia you will receive the best training the industry has to offer. Being a full time employee of a Kia dealership you will earn while you learn and receive first class off the job training at our state-of-the-art Kia Academy Training Centre.

Employer

HUMMING BIRD MOTORS PLC

Address

363 Edgware Road

Colindale

Colindale

NW9 6AF

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Training

Training provider

NOTTINGHAM COLLEGE

Applications for this apprenticeship are being processed by Nottingham College

Contact

Nottingham College Apprenticeship Team

Level 2 Customer Service Practitioner apprenticeship standard.

You will be required to attend the Kia Academy Training Centre in Nottingham for your 'Block Release' Training.

This will involve 4 separates 1-week blocks of training per 12 months of your apprenticeship. This is funded as part of your apprenticeship and will include hotel stay, subsistence and travel. Service Advisor, Intermediate Apprenticeship (1 year).

Standard Training will include:

  • Nationally recognised qualifications
  • IMI level 2 Certificate in Customer Service for the Automotive Industry
  • ATA Accreditation Customer Service Advisor
  • Bespoke Kia off-the-job training including certification to 'Silver' level Service Advisor
  • Regular in dealer review and assessment visits
  • Functional skills if needed

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


Before you apply

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