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Conference & Events Admin Co-ordinator Apprentice Mice Concierge Ltd

MICE Concierge are looking for a Conference & Events Admin Co-ordinator Apprentice to support our experienced team in delivering our core services; from registration services to accommodation management, venue sourcing to delegate management & virtual conference production. You will be able to gain the Business Administrator level 3 qualification.

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Closing date: 12 Jul 2022

Apprenticeship summary

  • Annual wage


  • Working week

    Monday to Friday 9.00am to 5.30pm

    Total hours per week: 37.50

  • Expected duration

    18 months

  • Possible start date

    18 Jul 2022

  • Date posted

    16 Feb 2022

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

The successful candidate will support our experienced team in delivering our core services. From registration services to accommodation management, venue sourcing to delegate management and virtual conference production, no two days will be the same so the role will be well suited to someone who enjoys a challenge and wants an opportunity to learn a variety of different things in a fast paced and varied environment.

Working within a small team you will be given exposure to all aspects of the companies operations, getting to take on as much responsibility as you are comfortable with and continuous training.

Duties will include but not limited to:

  • Venue finding through various means for meetings and conferences of all sizes in the UK and overseas.
  • Managing accommodation requirements for events and conferences of all sizes.
  • Preparation of event specific booking websites and using EventsAir event technology. Full training will be given.
  • Handling both corporate group and individual bookings through telephone, email etc.
  • Supporting with the delivery of other services: registrations, delegate management, onsite event services.
  • Using our event technology platforms: Cvent and EventsAir
  • Other adhoc administrative support duties as required.

**Wage reviewed after 6 months**

Requirements and prospects

Desired skills

  • Good organisation skills
  • Confident communicators both written and verbal
  • Have a high attention to detail

Personal qualities

  • Professional at all times
  • Positive “can do” attitude.

Desired qualifications

GCSE, or equivalents, passes (Grade C or above, Level 4 – 9) in Maths & English.

Future prospects

For the right candidate this is a tremendous opportunity to develop a career within the digital events sector.

Things to consider

Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week). For more information please visit:

Vacancies are subject to close at any time subject to volume of applications.

**Wage reviewed after 6 months**

About the employer

MICE Concierge are a leading and well-established meeting and events services company based in Hertfordshire.

Whether it is a virtual event, hybrid event or digital services for an in-person event format, our experienced in-house team of specialists help solve the technical and behavioural challenges inherent in delivering the right solutions for our clients.



Mice Concierge Ltd


The Glover Centre

Bury Mead Road



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Training provider


Applications for this apprenticeship are being processed by Seetec Business Technology Centre Ltd


Seetec Outsource Training and Skills 01793847525

The apprenticeship programme design will be built around the standard and individual apprentice and employer needs. This will consist of:

  • A fully embedded induction programme delivered by the employer and Seetec Outsource Training and Skills.
  • An initial assessment of your skills, knowledge and behaviours in order to develop and enhance your career and personal progression.
  • In line with the with functional skills requirements set by the standard, (where applicable), we will analyse and continuously develop English and Mathematics.
  • On the job training delivered by the employer
  • Allocation of an apprenticeship delivery coach who will carry out:
    • Regular training
    • Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop.
    • Identify, track and support 20% off the job training activities
    • Quarterly formal progress review meetings; identifying learning achievements and next steps.
  • Individual learning plan - this will be used as part of a professional discussion during your reflective progress review meeting and track the 20% off the job training progress.
  • A journey of learning activities over the length of the apprenticeship programme
  • Access to on-line learning and an e-portfolio where you will be able to gather evidence to demonstrate your performance ensuring your apprenticeship – this evidence can be used to towards your end point assessment
  • End point assessment – this takes place at the end of the apprenticeship to ensure you have developed the skills, knowledge and behaviours needed for the job role. This may consist of at least 3-4 of the below activities:
    • Professional discussion
    • Observation
    • Portfolio of evidence, apprentice showcase
    • Research project
    • Multi-choice knowledge test
    • Work based project
    • Presentation
    • Competency based interview

Apprenticeship standard

Business administrator

Level 3 (A level)

Before you apply

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