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IT Solutions Technician Apprenticeship The Gryphon School

This is an exciting opportunity to join an experienced IT Support team within our multi-academy trust. Under the direction of the Head of IT, you will undertake tasks relating to the management, maintenance and development of all ICT equipment.

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Closing date: 18 Aug 2022

Apprenticeship summary

  • Weekly wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Thursday 8.30am until 4.30pm Friday 8.30am until 4.00pm

    Total hours per week: 37.00

  • Expected duration

    21 months

  • Possible start date

    01 Sep 2022

  • Date posted

    15 Feb 2022

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    2 available

Under the direction of the Head of IT, you will undertake tasks relating to the management, maintenance and development of all ICT equipment. The postholder will be responsible for providing technical advice and support for ICT users throughout the school. 

Key Tasks:

  • Install new software and hardware
  • Secure, security code and ensure the safe set up of new equipment
  • Set up equipment such as laptops, data projectors, interactive whiteboards, sound systems and other specialist equipment, ensuring that systems are ready for use and operating correctly
  • Deliver hardware and resources to work areas and classrooms as required
  • Perform basic diagnostic routines
  • Work to and give guidance to others on the SAST ICT Acceptable Use Policy
  • Perform checks to ensure broadband connectivity is maintained
  • Detect, diagnose and resolve most PC, printer and peripheral device faults
  • Promote and adhere to safe working routines and health and safety procedures within the department and the school including risk assessments
  • Ensure the safe disposal of obsolete equipment, used consumables and waste materials in line with recognised procedures and legal requirements
  • Team Player
  • The Apprentice ICT Technician needs to work as part of a wider Trust team and is expected to work effectively and collaboratively with all colleagues in delivering service excellence and contributing positively to School life
  • To demonstrate commitment and reliability through good attendance and time keeping
  • To work flexibly and undertake duties of an equivalent nature that may be required by the Head of IT Services from time to time
  • To demonstrate enthusiasm for the work of SAST and its values
  • To continuously improve their own and team’s performance achieved through CPD, self- assessment and feedback, working collaboratively with each other and contributing good ideas and solutions
  • To be committed to safeguarding and promoting the welfare of young people within the Trust


Requirements and prospects

Desired skills

  • Able to use initiative and work without supervision, as well as being part of a team. ·
  • Ability to work well with a wide variety of people with differing levels of ICT skills ·
  • Great problem-solving and analytical skills
  • Knowledge on the installation of software
  • Knowledge of technical hardware
  • Awareness of Data Protection legislation
  • Willingness to keep up to date with new technical advancements to enhance personal knowledge

Personal qualities

  • Approachable and presentable manner, with the ability to communicate effectively with people at all levels.
  • A flexible and enthusiastic approach to provide excellent service
  • Willingness to undertake training and refresher/update training as required.

Desired qualifications

  • Minimum of GCSE (or equivalent) Grade A*-C/9-4 in both English and maths

Future prospects

There may be opportunity for the right candidate to remain in a permanent role within the organisation and increase their level of responsibilities accordingly upon successful completion of the apprenticeship.

Things to consider

  • Please google the location prior to applying
  • Apprentices are paid for their normal working hours and training that's part of their apprenticeship 
  • The Apprenticeship National Minimum Wage guide (ANMW):
  • Will need to able to drive as some mobility between trust schools may occasionally be required.
  • There may be a requirement for occasional evening working to support school events.

About the employer

The Gryphon School is a Church of England secondary school with academy status for 11 to 18-year-olds in Sherborne, Dorset, England. The school has been the largest member of the Academy Trust "Sherborne Area Schools' Trust" since June 2017.


The Gryphon School


Bristol Road



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Training provider

Let Me Play Ltd

Applications for this apprenticeship are being processed by Let Me Play Ltd


Vicky Williams 07511842740

IT Solution Technician (Hardware/Software) Level 3 Apprenticeship Standard, including modules to understand the implement the following:

  • Apply a range of technical IT skills, including: accessing remote systems; file manipulation; file editing, changing system or application settings; system administration; setting up and upgrading components (infrastructure or software);
  • Operate in line with organisational polices, standards, legislation, security requirements, professional ethics, privacy and confidentiality; and understand escalation policies. 
  • Create and maintain documentation in accordance with best practice, organisational guidance and legislation. 
  • Identifiy appropriate technical solutions using both logical and creative thinking.
  • Diagnose and understand client requirements and problems using sound analytical and problem solving skills
  • Understand why testing is necessary, the need for both functional and non-functional testing, the different types of testing available, including unit testing, integration testing, user acceptance testing and performance testing.
  • Communicate effectively in a variety of situations including formal and informally both within their team and externally.
  • Operate securely across all their areas of responsibility, in line with organisational guidance and legislation
  • Understand the main trends in emerging technologies – including the Internet of Things (IoT), artificial intelligence, and automation - and the potential implications for digital activities.
  • Functional Skills in maths/English if required

Apprenticeship standard

IT solutions technician

Level 3 (A level)

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