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Academy Administrator (35233) EVOLVE ACADEMY LTD

An exciting opportunity to join the team as our Academy Administrator in our brand-new City Centre Academy. The successful person will be an excellent communicator, organised and thrive off providing exceptional customer service.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 03 Jun 2022

Apprenticeship summary

  • Weekly wage


  • Working week

    Monday to Friday

    Total hours per week: 37.00

  • Expected duration

    16 months

  • Possible start date

    13 Jun 2022

  • Date posted

    11 Feb 2022

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

A normal day would include:

  • The successful person will be excellent at delivering customer service, organised, a good communicator and enjoy working as part of a team
  • Meeting and greeting clients, learners and employers
  • Maintaining a clean and inviting reception area and overall professional academy
  • Creating and pro-actively monitoring client appointments - by telephone, in person and online
  • Answering telephone quickly, warmly and efficiently and signposting to relevant areas of the business
  • Welcoming all academy visitors professionally
  • Use of Salon Booking system
  • Social Media Activity
  • Supporting the recruitment of individuals to Evolve Academy programmes
  • Attendance Registers for learners
  • Contacting employers and learners where necessary
  • Updating systems, spreadsheets to ensure smooth day to day operation of Academy
  • Managing incoming and outgoing Post 
  • Ensuring the Academy is fully stocked of all supplies and ensuring these are re-filled daily
  • Ensure all areas are always kept tidy
  • Ensue laundry is completed daily to ensure students have appropriate PPE to use
  • Cashing up and completing necessary administration procedures
  • Supporting the senior management team

What you could go on to do

  • Progress within the organisation

How you will be supported

  • Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role.

What will happen next
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:

  • More about this vacancy and any others you are suitable for
  • Any training you need to complete
  • What the next steps will be

How you could get there 

  • If you would be catching public transport for this role, visit the Journey Planner on to see how you would get there and how long it would take.

Requirements and prospects

Desired skills

  • Excellent communication skills
  • Excellent computer literacy including Microsoft office, power-point, email, databases and spreadsheets
  • Customer service or retail experience
  • Smart and professional appearance 
  • Flexible approach to working hours including some possible late nights.
  • Operating salon appointment and point-of-sale software (training provided)

Personal qualities

  • Eager to work
  • Can do attitude
  • Willing to get stuck into all tasks

Desired qualifications

  • GCSE Maths & English grade A*-C/9-4

Future prospects

Possible progression within the company and progression onto the next level apprenticeship.

About the employer

Established in 2016, Evolve Academy is dedicated to providing first-class independent training in hairdressing and barbering across Greater Manchester. 

We have an expert business development team to support employers through recruitment, training and everything in between. 

We’re as passionate about helping businesses to grow as we are about training the newest talent. Let us find you a superstar, share our tips with your staff and let your salon thrive.

When it comes to training our team of industry specialists are passionate about teaching, learning and letting talent shine. With years of expertise, a huge knowledge of current trends and industry insights we are able to build skills, confidence and careers so you know you’re in safe hands with us. 

Do you have a passion for hair and barbering? If you’re willing to learn and have lots of fun along the way, then look no further.  





New George Street


M4 4AE

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Training provider

The Growth Company

Applications for this apprenticeship are being processed by Skills Solutions Ltd

Full apprenticeship training provided, working towards an Intermediate Level Apprenticeship gaining a Level 2 qualification in Customer Service

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 03 Jun 2022