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Industrial Door Systems Ltd require an Apprentice Administrator to join our busy team to help in the day to day running of our busy service company. They will be required to interact with customers over the phone, taking service calls and uploading the jobs to our workforce portal.

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Closing date: 09 Jun 2022

Apprenticeship summary

  • Weekly wage


  • Working week

    Monday - Friday 9am - 5pm

    Total hours per week: 37.50

  • Expected duration

    15 months

  • Possible start date

    16 Jun 2022

  • Date posted

    11 Feb 2022

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

Key Responsibilities of the Role / Day to Day Tasks

  • Answering the Telephones
  • Interacting / Assisting Customers with Breakdowns
  • Chasing Purchase Order Numbers which assists with payment of invoices
  • Filing
  • Uploading Invoices to Sage 200
  • Creating Spreadsheets in Excel

Requirements and prospects

Desired skills

  • IT Skills
  • Ability to work well in a team
  • Good communication skills
  • Good timekeeping skills

Personal qualities

  • Reliable
  • Willing to Learn
  • Confident
  • Enthusiastic

Desired qualifications

Maths and English 3/D equivalent or above

Future prospects

Full time role on completion of a successful apprenticeship if the business is in a financial position to offer

Things to consider

Candidates will be required to make their own way to and from work

About the employer

Industrial Door Systems was founded in 1986 with the opening of the first branch in Manchester followed by West Bromwich, Bristol, Dewsbury, Chelmsford and Glasgow offering nationwide coverage and expertise to some of the UK’s largest companies.

The phase “big enough to cope but small enough to care” epitomizes the company’s track record over the years and its focus on customer service.

We have been involved in the design and installation of some of the biggest loading bay projects ever under taken in the UK, with the same care and dedication given to the even the smallest minor repair.

The company has grown in size, retaining numerous experienced members of staff who not only provide familiarisation and reassurance to customers, but can also associate with sites and assist with product information.

The success of the company is a true reflection of standards of which professionalism and care we have afforded to our customers, working side by side, listening and offering advice.




Focal Point Unit B

Second Avenue


M17 1FG

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Training provider


Applications for this apprenticeship are being processed by Smart Training & Recruitment


Smart Training

Level 2 - Customer Service Practitioner - (Customer Service)

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

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