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Apprentice Support (Youth) Worker Hill House School

To primarily work in the residential area providing guidance, support and encouragement to young people in a variety of settings including classroom, education and off-site activities. The job involves enabling our young people to develop by providing physical and emotional support.

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Closing date: 05 Jul 2022

Apprenticeship summary

  • Annual wage

    £19,000.00 - £21,840.00

  • Working week

    Days and shifts to be confirmed at interview.

    Total hours per week: 39.00

  • Expected duration

    18 months

  • Possible start date

    13 Jul 2022

  • Date posted

    11 Feb 2022

  • Apprenticeship level

    Level 4 (Higher national Certificate)

  • Reference number


  • Positions

    5 available

Responsibilities will include:

  • To build professional relationships with the young people and other staff at your establishment and throughout the company and disengage from these appropriately
  • To do everything possible to maintain a safe, clean and enjoyable environment to live and work in, this involves domestic duties
  • To learn about our individual’s specific needs and help meet those needs in the most appropriate way following all policies and procedures
  • To assist young people with their medical and welfare needs and to report as required, which may include the administration of emergency ‘when required’ medication
  • To support our young people maintain their personal cleanliness, general hygiene and appearance, this may include intimate care, following individual care plan
  • To keep up to date with all communication/information systems
  • Attend and take an active part in meetings as appropriate
  • To assist or be a Keyworker/Personal Tutor for 1 or more young people as required/needed
  • To support young people towards managing their own behaviour by using the skills and approved approaches
  • To promote equality, acknowledging individual differences and uphold the rights and responsibilities of our young people and staff
  • Do everything possible to safeguard our young people from any form of abuse from staff, visitors or each other
  • To accurate reports and keep written records for monitoring purposes as required
  • To attend all training as required and be prepared to achieve qualifications appropriate to the role at any particular time as specified by the company
  • To actively promote learning during all programmes and activities during residential, leisure and/or classroom situations
  • Attend work reliably and punctually and to follow a work pattern as required to fulfil the role which will include early mornings, evenings, weekends and Bank Holidays and be prepared to work overtime if the need arises to maintain the quality standard
  • To support our young people when preparing for and undergoing any transfer from one residential setting to another
  • Ensure that you keep yourself up to date with all procedures and policy changes
  • To drive company vehicle and transport young people following training and assessment (for this you will need to hold a full driving licence

You have a duty (under Health & Safety Legislation) to take reasonable care for the health and safety of yourself and of others. This means understanding hazards in the workplace, comply with safety rules and procedures and ensure that anything you do or don’t do puts yourself or others at risk. This includes contributing to a safe and secure environment for our young people. 20. Undertake any other additional duties as required, which are relevant to the post.

Requirements and prospects

Desired skills

  • Good communication skills

Personal qualities

To do this job effectively a person will need:

  • Awareness of the general health, safety and welfare of young people
  • Awareness of how young people develop and learn
  • Awareness of what equal opportunities and discrimination are and how it can be prevented
  • Awareness of what effective teamwork is
  • Ability to follow a work pattern and attend work punctually and reliably
  • Ability to participate in training and development to enable the job to be done to the required standard
  • Ability to work as directed and complete tasks reliably and to the required standard
  • Ability to go wherever our young people do and participate and lead indoor & outdoor activities
  • To be able to communicate clearly and easily with young people and others in a variety of ways
  • Ability to read and understand written work and to write clear and accurate reports/notes
  • Ability to form appropriate professional relationships with young people and others involved in their care
  • Ability to lead a shift if required
  • Ability to plan, organise and evaluate activities appropriate to young people needs and skills
  • Ability to work as part of a team
  • Must adhere to vaccinations - covid guidance
  • You will need to understand and be willing to support individuals who have issues and problems
  • Understanding
  • Caring
  • Supportive
  • Responsible
  • Helpful
  • Diplomatic
  • Aware of GDPR
  • Creative
  • Thoughtful
  • Confident

Desired qualifications

5 GCSEs at grades A*-C/9-4 (or equivalent) are desirable but not essential.

Future prospects

Promotion within the group and being a registered manager where feasible.

Things to consider

Working shift patterns and also weekends where needed and over Christmas period.

About the employer

The Cambian Group is looking for Support Workers to work with the professional team at Hill House School. Hill House is a special school and children’s home setting offering 52-week support for young people aged 11-19 years old, who have a diagnosis of Autism and learning difficulties


Hill House School


Rope Hill


SO41 8NE

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Training provider

DH Associates

Applications for this apprenticeship are being processed by Dawn Hodge Associates Ltd


Jules Westbrook

Level 4 Children, Young People and Families Practitioner apprenticeship standard.

DHA will be your provider who will deliver the apprenticeship to you - work based learning.  The employer fully supports your learning and development and will give you the time to work through the qualification. 

You will meet with your trainer on a monthly basis, and they will deliver learning and development and you will be assessed through the 18-month programme.  Includes functional skills where applicable in English and maths.

Apprenticeship standard

Children, young people and families practitioner

Level 4 (Higher national Certificate)

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