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Ford Customer Service Apprentice Richardson Ford

An exciting opportunity for an apprentice to work alongside fully qualified service advisors to be fully trained in the correct and best way to serve customers.

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Closing date: 30 May 2022

Apprenticeship summary

  • Weekly wage

    £192.40

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday. Shifts TBC.

    Total hours per week: 40.00

  • Expected duration

    15 months

  • Possible start date

    01 Jun 2022

  • Date posted

    10 Feb 2022

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001820031

  • Positions

    1 available

Apprentices will work alongside fully qualified parts and service advisors and be trained to source and supply vehicle parts and expertise to Technicians in the workshop and to external customers.

Duties will include:

  • Stock management
  • Identification and ordering of parts using IT
  • Receiving and storing of parts
  • Processing orders for non-stock
  • Processing payment transactions
  • Customer service
  • Sales

Requirements and prospects

Desired skills

  • Full training will be provided, no skills required

Personal qualities

  • A keen interest in the car industry with good communication skills both verbal and written
  • The employer is looking for an enthusiastic learner that must be hard working and motivated to learn new skills

Desired qualifications

  • Minimum of 3 GCSEs at grades A*-C/9-4 (or equivalent) in English and maths are required

Future prospects

  • A full-time career within the automotive industry, with many opportunities to progress to positions of authority within the dealership
  • Future prospects are endless
  • By having a highly regarded set of skills, Apprentices can go on to develop their career within any other areas of commerce they may be interested in

About the employer

Richardson's is East Yorkshire's only family owned and run Ford dealer and are one of the few businesses in the area that is still owned and operated by the same family for over 100 years.

Celebrating over 100 Years in business, owners Paul and Toby Richardson are very proud of their heritage. Many businesses pass through two generations, considerably less three, and very few manage four.

Employer

Richardson Ford

Address

1 Westgate

DRIFFIELD

YO25 6SY

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Training

Training provider

SKILLNET LIMITED

Applications for this apprenticeship are being processed by Skillnet

Contact

Jamie rogan 01923 216165 jamie.rogan@skillnet.org.uk

Apprentices will be working and will be trained within the dealership and an advisor will visit at least every 4 weeks as part of a close support network to ensure that Apprentices are both enjoying and succeeding in their course.

An Apprentice’s training includes:

  • Industry recognised apprenticeship standard qualification
  • Functional Skills (ICT, English and maths) - if required
  • Vocational related qualification (technical certificate)
  • Ford Masters Level 1 module (excludes Service Champions)

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


Before you apply

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