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Office Administrator Apprentice ASSOCIA LTD

To oversee general office duties including answering the telephone, liaising with customers, suppliers and staff and recording and updating data base as well as job files.

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Closing date: 26 May 2022

Apprenticeship summary

  • Weekly wage


  • Working week

    Rate of pay: £6.56/hr with incentive bonus opportunity. Hours: 7.5hrs. Days: 4. Breaks: 0.5hr. Holidays: 23 days including 8 bank holidays. Sick Pay: Statutory. Days and hours TBC.

    Total hours per week: 30.00

  • Expected duration

    18 months

  • Possible start date

    30 May 2022

  • Date posted

    14 Feb 2022

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

Duties will include: 

  • To oversee general office duties
  • Answering the telephone
  • Liaising with customers, suppliers and staff
  • Recording and updating data base and job files

Requirements and prospects

Desired skills

  • Good communication
  • Maths 
  • IT skills

Personal qualities

  • Good attention to detail
  • Friendly and confident
  • Reliable and punctual

Desired qualifications

  •  5 GCSE (or equivalent) grade A*-C/9-4 to include English Language and maths

Future prospects

Long-term career enhancement with continued personal development opportunities.

About the employer

We are a small company that has been trading for two years specialising in the installation and maintenance of fire doors.




C F S Business Park

Coleshill Road

Sutton Coldfield

B75 7FS

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Training provider


Applications for this apprenticeship are being processed by Birmingham Metropolitan College


Zeaba Winning 07712407430

Business Administrator level 3. 

  • There is a major shift from assessing to learning. Instead of continually assessing learners, assessors will be more like tutors or mentors – planning activities, sending feedback and supporting apprentices until the EPA (End Point Assessment). The EPAO (End Point Assessment Organisation) will then be responsible for assessing the apprentice
  • Instead of assessing apprentices, on-programme learning will meet all the KSBs in the standard and prepare apprentices for their EPA. Mentors will need to check which assessment methods are used in the EPA and do mock tests and practice runs as the apprentice approaches the EPA
  • The standards include a 20% off-the-job training requirement. This means providers and employers need to work together to plan learning activities outside of the apprentice's normal working duties. Off-the-job training is mandatory and will be audited, so it needs to be properly organised and recorded
  • Apprentices are now graded according to their performance in the EPA. This means mentors will need to work closely with their learners to get the most out of them – planning activities to coach borderline apprentices and stretch and challenge high achievers

Apprenticeship standard

Business administrator

Level 3 (A level)

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