Customer Service Level 2 Apprenticeship TRAINING AND APPRENTICESHIPS IN CONSTRUCTION LIMITED
We have a great opportunity for someone to start a career in the customer service team in a local and diverse family run business. The business caters to agriculture, motor vehicle, retail and garden machinery sectors in North Norfolk.
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 01 Jun 2022
Apprenticeship summary
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Weekly wage
£168.35
Wages explained
Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
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Working week
9am – 5pm Mon – Friday (1 Hour Lunch)
Total hours per week: 35.00
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Expected duration
12 months
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Possible start date
02 Jun 2022
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Date posted
09 Feb 2022
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Apprenticeship level
Intermediate
Level 2 (GCSE) -
Reference number
VAC001819456
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Positions
1 available
Working in a busy office selling specialist gardening machinery, the successful candidate will be involved in taking responsibility for basic office duties, telephone and computer work.
The role will include:
- Dealing with customers face to face
- Taking telephone calls for orders
- Delivering a high level of sale’s services
- Providing accurate information on products
- Telephone and online sales
- Positive Customer interaction and helping to build customer list and brand reputation
- Support team members to ensure high quality of service
Requirements and prospects
Desired skills
A good level of Computer Skills.
Confident telephone manner
Confident in use of numbers
An interest in marketing or sales
Personal qualities
Not afraid to ask for help.
Likes engaging with people.
Able to work well as part of a team.
Desired qualifications
Maths & English GCSE Minimum Grade D/3 and above or equivalent
Future prospects
On completion of the apprenticeship the succesful applicant may have the oppurutnity to contiue full time employment with the placement.
Things to consider
As this is a rural location, applicants must be able to get to the site by car or bus.
About the employer
Apprenticeships New Anglia is an ESF Project working in partnership with TrAC which is a shared apprenticeship scheme employing apprentices and placing them with host companies so that they can get the necessary experience to pass their apprenticeship.
An apprenticeship will give you the knowledge, skills and experience you need to apply for a job in the area you have trained in.
We will give you the support to progress into employment, education or further training towards the end of your apprenticeship.
Employer
TRAINING AND APPRENTICESHIPS IN CONSTRUCTION LIMITED

About disability confident
https://www.apprenticeshipsnewanglia.co.uk/
Address
Yarmouth Road, The Green
Stalham
NORWICH
NR12 9QG
Training
Training provider
TrAC
Applications for this apprenticeship are being processed by TRAC
Contact
Steve Walker 07503 867 363 stephen@tracweb.co.uk
The succesful applicant will complete the Level 2 Customer Service Apprenticeship via Swarm Training.
Functional skills if needed.
Apprenticeship standard
Customer service practitioner
Level 2 (GCSE)
Employer's Application Instructions
Apply by clicking the link above and then click on the "Apply Now" button.
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 01 Jun 2022