Customer Service Apprentice DIESEL AUTOMOTIVE LTD
Diesel Automotive Ltd are looking to recruit and invest in the training and qualification of a committed and reliable Customer Service Apprentice. The role will be to carry out various Customer Service and admin tasks, developing your competency under the full supervision of a mentor.
Closing date: 30 May 2022
Apprenticeship summary
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Weekly wage
£180.38
Wages explained
Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
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Working week
Monday - Saturday shifts to be confirmed. Total hours per week: 40.00
Total hours per week: 37.50
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Expected duration
12 months
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Possible start date
31 May 2022
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Date posted
04 Feb 2022
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Apprenticeship level
Intermediate
Level 2 (GCSE) -
Reference number
VAC001818939
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Positions
1 available
Duties/responsibilities to include:
- General Administration duties
- Dealing with customers
- Contacting/Telephoning Customers
- Booking vehicles in for service and repair
- Emailing
- General cleanliness of office/reception area
Requirements and prospects
Desired skills
- IT literate
- Great communication skills
- Team player
- Prior experience working with customers would be advantageous, but is not essential as full training will be given on the job
Personal qualities
- Friendly and approchable
- Hard working
- Work ethic
- Reliable
- Willingness to learn
- Punctual
- Good time management
Desired qualifications
GCSEs at grades C/4 or above (or equivalent) in maths and English.
Future prospects
Gaining full-time employment upon completion of this apprenticeship.
About the employer
An independent garage Diesel Automotive Ltd has an excellent reputation for quality work and customer service. Offering Service, Repair and MOT to all makes of car.
Employer
DIESEL AUTOMOTIVE LTD
Address
Unit 3
Imex Industrial Estate
Union Road
Oldbury
B69 3EX
Training
Training provider
Nova Training
Applications for this apprenticeship are being processed by Nova Training Ltd
Contact
Carolyn Marson 07794895870 carolyn.marson@novatraining.co.uk
Level 2 Customer Service Practitioner apprenticeship standard, which includes:
- Level 2 functional skills in maths and English (if required)
- End-Point Assessment (EPA)
- Minimum of 20% off-the-job training (by both Nova Training and the employer)
Apprenticeship standard
Customer service practitioner
Level 2 (GCSE)
Before you apply
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