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Business Administrator Apprentice Home Instead Lancaster
To perform a wide variety of administrative duties in a timely manner to support the smooth running of the office. To co-ordinate office activities effectively and efficiently in order to provide the highest quality service to clients.
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 27 May 2022
Apprenticeship summary
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Weekly wage
£144.30
Wages explained
Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
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Working week
Monday - Friday, shifts to be confirmed
Total hours per week: 30.00
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Expected duration
18 months
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Possible start date
28 May 2022
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Date posted
10 Feb 2022
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Apprenticeship level
Advanced
Level 3 (A level) -
Reference number
VAC001817652
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Positions
1 available
Duties will include:
- Responsible for aspects of office administration activities whilst being reactive to the needs of the business
- Warmly greet visitors to the office; answer phone calls in a polite professional manner, passing on clear messages where appropriate
- Manage correspondence by responding to emails and handling incoming and outgoing post
- Maintain effective systems ensuring that all filing and databases are kept up to date
- Support service delivery process including ensuring compliance, collecting activity logs and updating systems
- Responsible for coordinating the on-call rota & handover
- Support the recruitment and pre-employment checks processes where appropriate
- Coordinate CAREGiver retention activities such as newsletters, CAREGiver of the month etc.
- Process invoices and follow up where appropriate with clients and suppliers
- Support projects and IT initiatives where appropriate
- Control the office supplies and make sure it is in accordance with office needs
- Ensure compliance with Home Instead’s Equality, Diversity and Equal Opportunities Policy, in respect of employment and service delivery
- Carry out any other duties deemed necessary for the successful operation of the business
Requirements and prospects
Desired skills
• Competent using office programs (e.g. MS Office, Google Docs etc.) with the aptitude to learn new software & systems.
• Good telephone manner and customer service skills
Personal qualities
- Strong organisational skills with the ability to multitask
- Self-motivated and able to work flexibly
- Excellent written and verbal communication skills
- Strong team player with the confidence to work alone
Desired qualifications
- Grade 4/C or above in English & maths
Future prospects
- Potential for promoting to office manager
- Potential to transfer over to care side of the business as a Care Coordinator and manage a team of CAREGivers
About the employer
Our mission here at Home Instead Lancaster is to provide exceptional quality compassionate care throughout the Lancaster area. We are passionate about ensuring everyone is cared for in a way that meets their own unique requirements. As we say here “we only deliver the standard of care we would want delivered to our own loved ones”.
Employer
Home Instead Lancaster
Address
Lancaster
Training
Training provider
LANCASTER AND MORECAMBE COLLEGE
Applications for this apprenticeship are being processed by Lancaster & Morecambe College
Contact
Employer Engagement 01524 521483 EmployerEngagement@lmc.ac.uk
Level 3 Business Administrator Apprenticeship Standard, which includes:
- Level 2 Functional Skills in maths and English (if required)
- End-Point Assessment (EPA)
Apprenticeship standard
Business administrator
Level 3 (A level)
Employer's Application Instructions
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 27 May 2022